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Job Title:
Pit Clerk
Property:
MGM Grand Las Vegas
Position Code:
410002
Category:
Table Games/Dealers
Employment Status:
On Call
Age Requirement:
21 and over
Position Level:
03
JOB DESCRIPTION:
Safeguards the assets of the company.
Attends to guest needs in order to keep guest satisfaction at highest degree.
Posts ratings in the computer.
Posts and safeguards the markers issued in the pit until they are transferred to the cage.
Balances shifts activity in regards to markers and credits/fills.
Creates and enters player accounts/scan I.D.
Records and enters headcounts.
Answers telephones.
Perform other job related duties as assigned.
JOB REQUIREMENTS:
Required:
Have working knowledge of basic bookkeeping.
Have skill in providing external and internal guests with an exceptionally enjoyable experience while performing functions of the position.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
Have basic math skills.
Have basic typing skills.
Possess basic computer skills, working knowledge of Microsoft Office (Word, Excel, Outlook and Powerpoint), to post information to the database.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Preferred:
Working knowledge of Stratus and MLife Player’s Club.
Previous experience working in a similar resort setting.