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DIRECTOR FACILITY OPERATIONS-ARENA
MGM Grand Las Vegas
Food & Beverage - Service/Food Server/Banquet/Cate
21 and over
Responsible for maintaining general cleanliness of cabanas and their surrounding area.
Ensures supplies and table set-ups are completed in cabanas, prior to cabana rental.
Coordinates food order (s) through leased outlet. Delivers and arranges food on tables according to departmental service standards. Provides guests with any information concerning prepared meal.
Greets guest(s) with appropriate salutation, e.g., “Good Morning/Good Evening, Mr. Smith”.
Presents check to guest when service is completed.
Upon leaving the cabanas, thanks guest by surname.
Works closely with Pool and Beverage Manager to ensure that the highest level of service is provided to cabana guests.
Ensures that cabanas are cleaned out at the end of each day, to include removing dishes, food, and trash.
Removes pool towels and rafts and returns them to towel distribution area upon guest departure.
Assists in the sale of cabanas by verbally conveying the benefits of renting a cabana to hotel guests.
Ensures the overall safety of guests in pool area. Notifies supervisor of any unsafe conditions or items in need of repair, i.e., misting system, refrigerator, TV, telephones, curtains, etc.
Respects the privacy and anonymity of any guests that may utilize the cabanas.
Assists Pool Supervisor as necessary.
Performs other job related duties as assigned.
Previous food serving experience.
Able to carry heavy food trays in extreme weather conditions.
Previous experience with money handling and conducting sales of merchandise.
Ability to enforce rules in a courteous and professional manner.
Excellent organizational skills to function effectively under time constraints, with particular attention to detail.
Effective listening abilities with strong judgment skills.
Good public relations skills with a good personality, enjoying opportunities to work with and assist people and able to handle multiple tasks.
Physical stamina and proper mental attitude to deal effectively with guests, management, vendors and employees while working under pressure and meeting deadlines.
Stand and move throughout the pool area, carry one lounge chair at one time the entire length of the pool deck.
Ability to work outdoors in seasonal heat or cold as well as inclement weather.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Previous experience working in a similar resort setting.
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