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Security Officer I
MGM Grand Las Vegas
21 and over
Security Officers are responsible for providing Excellent Guest Service including, but not limited to, ensuring the safety of employees and guests and patrolling the property. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Patrol and monitor all areas of the property.
Provide excellent guest service to guests and employees.
Act as a First Responder in emergency situations.
Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
Resolves complaints and issues involving both guests and employees.
Responds to emergencies as needed.
Perform all other duties as assigned.
At least 1 year customer service experience.
Excellent customer service skills.
Interpersonal skills to effectively deal with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High School diploma or equivalent.
Have or be able to obtain CPR/AED Certification.
Have or be able to obtain a valid Gaming Registration.
Have or be able to obtain Alcohol Awareness Card.
Must be able to effectively communicate in English, in both oral and written forms.
Previous casino security experience.
Previous experience working in a similar resort setting.
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