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Valet - Utility Parking Attendant
MGM Grand Las Vegas
18 and over
Warmly greets all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services.
Opens doors for guests and removes luggage from vehicles as necessary.
Accommodates guests requiring special assistance and aid.
Inspects vehicles for overall condition and notes any dents, missing parts, or distinguishing features.
Identifies vehicle designated parking locations and provides guests with a vehicle claim check.
Reports issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance.
Assists in regulating the movement and flow of vehicles to avoid traffic congestion.
Answers guest questions about hotel registration, restaurants, events, activities, and attractions. Also provides information about the city of Las Vegas when possible.
Resolves guest problems within the scope of authority, otherwise refers to the supervisor on duty.
Reports all alleged thefts or missing items to the supervisor and/or hotel security for further investigation.
Assists bell persons with the movement of luggage as necessary.
Responds to emergency situations when requested.
Performs other job-related duties as assigned.
At least 2 years of experience working in a guest service position.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Able to communicate in English, in both written and oral forms.
Previous experience working in a similar resort setting.
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