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DIRECTOR F&B DEVELOPMENT
DIRECTOR FACILITY OPERATIONS-ARENA
DIRECTOR FACILITY PRESENTATION-ARENA
EXECUTIVE CHEF - HECHO (FT)
Vdara Hotel & Spa
18 and over
Supervise the staff of all assigned floors and ensure all rooms and work areas are cleaned and maintained to company standards.
Ensure all staff members adhere to company and housekeeping policies.
Maintain the integrity of the room inspection program for Guest Room Attendants, Floor Supervisors, and Assistant Executive Housekeepers.
Provide the direction for a positive, empowering work environment by setting the example and consistency of day to day work habits.
Work closely with the Status Board Operators and Scheduling clerks to ensure guests receive clean rooms in a timely manner.
Maintain records and submit work orders including repairs needed, lost and found items, and quality of work completed by employees.
Establish a good work environment that promotes teamwork, performance feedback, mutual respect, and employee satisfaction.
Maintain confidentiality of Department affairs.
Provide input into and execute strategic plan consistent with the annual business/marketing plan as submitted to the Director of Housekeeping.
Contribute to short term and long term profitability for the property.
Participate in the research and development of the forecast, marketing, and promotional programs.
Maintain the global strategic plan consistent with the vision of the property.
Stay current, knowledgeable, and abreast of the latest in industry equipment, technology, and techniques.
Monitor the issuance of supplies for the floor, responsible for the overall usage of products as directed by the budget.
Responsible for all requests made by Front Desk and Executive Requests.
Instruct employees and new hires on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards.
Perform and submit required number of hallway evaluations to the Assistant Executive Housekeeper.
Calls-in/Enter status of all rooms, work orders, and carpets to be shampooed.
Utilize proper procedures for entering/cleaning a guest room.
Monitor the time clock when clocking employees in and out.
Complete daily worksheets accurately and in a timely manner.
Issue and retrieve all master keys, beepers, and two-way radios at the beginning and end of each shift.
Maintain the integrity of the guest room inspection program on a regular basis.
Monitor departmental expenditures, prepare justification for budget variations, and projected increases for new projects.
Evaluate staffing levels in accordance with business demand, providing recommendations for adjustments whenever possible and monitor compliance of full time equivalents (FTEs) per department policy.
Respond to and resolve guest and/or employee complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties.
Analyze data and reports generated by the property and company to ensure proper execution of services.
Monitor, document, and notify the Assistant Executive Housekeeper of any problems that may impact or jeopardize the achievement of current and future departmental objectives.
Perform other job related duties as assigned.
At least 1 year housekeeping experience.
Previous experience supervising other employees.
Have working knowledge of cleaning equipment, supplies, and chemicals.
Ability to analyze budgets, overtime reports, FTE reports and financial reports.
Ability to understand process development.
Ability to develop and present department action plans.
Ability to create, manage and balance departmental budgets.
Excellent customer service skills.
Able to lead and mentor a team.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Have working knowledge of MS Office, Word, Excel, and Outlook?
Able to effectively communicate in English, in both written and oral forms.
Familiarity with Green Initiatives and/or LEED programs.
Previous experience managing employees using a Collective Bargaining Agreement.
Previous experience working in a similar resort setting.
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