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Job Title:   Food Server - Pool
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MGM Grand Las Vegas
490072
Food & Beverage - Beverage/Bartending/Cocktails
Food & Beverage - Service/Food Server/Banquet/Cate
Pool
Full-Time
On Call
Seasonal
21 and over
 
 

JOB DESCRIPTION:
  • Greets guests, presents menus, answers questions and makes suggestions regarding food and beverages.
  • Actively takes orders, gives enticing suggestions, conducts full and complete food/wine/beverage service, and monitors guests’ dining experience.
  • Maintains detailed knowledge of menu items, as well as wine lists, including ingredients, preparation, and sourcing.
  • Rings orders into Micros system, and ensures delivery of all items ordered.
  • Presents the check and receives payment.
  • Processes transactions of credit cards, gift cards, gift certificates, house accounts, cash and traveler’s checks. 
  • Adheres to all responsible alcohol consumption requirements as dictated by the state.
  • Follows up with diners at critical points during the meal. Assumes ultimate responsibility of guest satisfaction while dining. 
  • Maintains cleanliness of work area.
  • Keeps tables neat and orderly by removing dishware no longer in use.
  • Assists in bussing of tables and resetting tables for next seating.
  • Communicates to host person when leaving assigned workstation.
  • Checks out with host person or manager on duty before leaving and signs out on host log sheet.
  • Completes side work as posted.
  • Notifies manager on duty of any guests concerns.
  • Attends training sessions and retains knowledge covered therein. 
  • Performs other job related duties as assigned. 

JOB REQUIREMENTS:

Required:

  • At least 1 year of experience as a Food Server in a similar establishment.
  • Possess a good working knowledge of all restaurant functions, and working knowledge of tableside service.
  • Able to carry large and heavy trays.
  • Able to manage multiple tasks and remain calm in very high paced and stressful environment and work under pressure.
  • Able to effectively present information in one-on-one and small group situations to guests and other employees of the organization.
  • Physical ability to access all areas of the restaurant, withstand prolonged standing, stretching, bending, kneeling, lifting and carrying items.
  • Work in close quarters or small rooms and is occasionally exposed to hot, cold, wet and/or humid condition. Work environmental factors include noise, dust, and smoke. 
  • Have interpersonal skills to deal effectively with all business contacts.
  • Maintain a professional, neat and well-groomed appearance, adhering to MGM Resorts International standards.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 

Preferred:

  •  Previous experience working in a similar resort setting.

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