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Job Title:   Showroom Ticket Clerk – Entertainment
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Excalibur
410051
Cashiers/Cash Handling
Entertainment/Amusement/Cirque Show
On Call
18 and over
03
 

JOB DESCRIPTION:
  • Properly operate the current Ticketing system for ticket sales.
  • Interpret and utilize numerous systems and show codes.
  • Cross-sell tickets and provide information for all sister properties.
  • Resolve guest complaints or find the appropriate person able to assist.
  • Utilize a cash drawer with various tender types.
  • Input numerous reservations with accuracy.
  • Retrieve seats from different blocks for corresponding vendors.
  • Finalize reservations and distribute tickets to correct purchasers.
  • Organize all daily paperwork by tender types and correctly balance to Cashier Reports.
  • Answer multi-line telephones.
  • Check stock levels and replenish to operational levels prior to opening.
  • Balance correctly at the end of shift.
  • Clean work area thoroughly at the end of shift.
  • Performs other job-related duties as assigned.

JOB REQUIREMENTS:
 
Required:
  • At least 6 months cash handling experience preferably in ticketing.
  • Manual dexterity to access the computer via computer keyboard.
  • Remain standing before a computer monitor for extended periods of time, work indoors in a fast-paced, busy environment, with environmental conditions such as CRT fatigue, noise, dust, and smoke.
  • Incumbents must have the ability to bend, stretch, reach, and kneel.  
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 
 
Preferred:
  • Previous experience working in a similar resort setting.
 

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