Job Title:   Food Server - Room Service
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Food & Beverage - Beverage/Bartending/Cocktails
Food & Beverage - Service/Food Server/Banquet/Cate
21 and over

  • Greet guests in a positive, friendly manner and make them feel welcome.
  • Guide guests through all phases of their experience at the restaurant.
  • Exhibit proper knowledge, selling techniques and delivery of both non and alcoholic beverages.
  • Exhibit proper knowledge, selling techniques, and service delivery of menu items of every course.
  • Consistently follow sequence of service utilizing all proper procedures standardized by the room management.
  • Maintain table cleanliness utilizing a silent service approach.
  • Itemize bills correctly and efficiently secure payment.
  • Bid farewell to guests, using guest’s name when known, and encourage them to return.
  • Maintain cleanliness and stock of their assigned areas, side stations, tables and POS stations.
  • Maintain a level of professionalism that will make guests want to return.
  • Anticipate the guests’ needs and respond appropriately with a sense of urgency.
  • Work as a team, assisting all guests’ and employees’ needs and inquiries.
  • Effectively communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
  • Preform other job related duties as assigned.



  • At least 2 years of experience as a server in a similar, high-volume restaurant environment.
  • Have a working knowledge of food and wine and able to confidently speak on and properly serve such items.
  • Have a working knowledge of health, safety and sanitation procedures.
  • Have a working knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, beverage machines.
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • Have a working knowledge of computers and Point of Sales (POS) systems.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 


  • Previous experience working in a similar resort setting.

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