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Job Title:   Gourmet Food Server II – Michael Mina
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Bellagio
485027
Food & Beverage - Service/Food Server/Banquet/Cate
Part-Time
21 and over
 
 

JOB DESCRIPTION:
  • Greet guests in a positive, friendly manner and make them feel welcome.
  • Guide guests through all phases of their experience at the restaurant.
  • Exhibit proper knowledge, selling techniques and service delivery of both non and alcoholic beverages.
  • Exhibit proper knowledge, selling techniques, and service delivery of menu items of every course.
  • Consistently follow sequence of service utilizing all proper procedures standardized by the room management.
  • Maintain table cleanliness utilizing a silent service approach
  • Itemize bills correctly and efficiently secure payment.
  • Bid farewell to guests, using guest’s name when known, and encourage them to return.
  • Maintain cleanliness and stock of assigned areas, side stations, tables and Point of Sale (POS) stations.
  • Maintain a level of professionalism that will make guests want to return to the Bellagio.
  • Anticipate the guests’ needs and responding appropriately with a sense of urgency.
  • Work as a team, assisting all guests’ and employees’ needs and inquiries.
  • Effectively communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.

JOB REQUIREMENTS:

Required:

  • At least 2 years experience as a server in a similar, high-volume restaurant environment.
  • Excellent customer service skills.
  • Working knowledge of computers and Point of Sale (POS) systems. 
  • Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, beverage machines.
  • Knowledge of food and wine and confidently speak on and properly serve such items.
  • Working knowledge of health, safety and sanitation procedures
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 

Preferred:

  • Previous experience working in a similar resort setting.  

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