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Assistant General Manager - Bar MASA
ARIA Resort & Casino
Food & Beverage - Beverage/Bartending/Cocktails
Food & Beverage - Kitchen/Chef/Cook/Helper
Food & Beverage - Service/Food Server/Banquet/Cate
21 and over
Provide leadership and supervise service in gourmet dining rooms.
Create daily floor plans per shift to ensure proper rotation and coverage of stations.
Review and approve staffing, schedules and vacations.
Train and coach employees in the performance of their duties and support Company initiatives.
Discipline or commend employees following departmental rules and complying with the Culinary Collective Bargaining Agreement.
Manage all related employee records and FileNet.
Ensure compliance with policies and procedures including the Health Department and Fire Marshall Regulations.
Ensure accuracy on all reservations and direct staff accordingly to satisfy special guest needs.
Analyze financial reports, including P& L statements, to identify and implement cost-cutting measures and initiatives.
Utilize Spotfire software to maximize sales and profits, manage daily labor and other operating expenses.
Manage POS pricing/maintenance issues to ensure checks can be processed correctly.
Inspect the food coming from support departments to ensure freshness and quality.
Maintain direct communication with Special Events dining team and guests for special requests and large party reservations.
Order supplies through the IP System and Purchasing.
Ensure all dining rooms are in accordance with the 5 Star/5 Diamond Maintenance Program, to include carpet, walls, light bulbs, windows and overall general cleanliness.
Other job related duties as requested.
At least 4 years of service experience in a similar environment.
At least 2 years of supervisory experience.
At least 1 year of F&B management experience in a similar environment.
Previous experience managing employees under a culinary bargaining agreement.
Knowledge of all beverage and wine products, service, menu items and equipment used to perform these duties.
Working knowledge about all health and safety regulations.
Basic knowledge of kitchen operations.
Knowledge of POS systems.
Effective listening abilities and ability to make strong judgment calls.
Excellent organizational skills and attention to detail
Strong verbal & written communication skills.
Ability to work varied shifts, including weekends and holidays.
Interpersonal skills to effectively communicate with all business contacts.
Ability to effectively communicate in English, in both oral and written forms.
Excellent customer service skills.
Able to lead and mentor a team.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Previous experience working in a similar resort setting.
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