HOME       JOB SEARCH       LOG IN

Job Title:   Attendant - Starbucks
Twitter shareFacebook shareLinkedIn share
Crystals
505102
Food & Beverage - Beverage/Bartending/Cocktails
Full-Time
Part-Time
18 and over
 
 

JOB DESCRIPTION:
  • Exhibit proper knowledge, selling techniques, and service delivery of all items on the menu as well as prepare and serve food & beverage items to guest as necessary.
  • Expedite the order in an accurate and timely manner and having the ability to recognize .quality of the product while adhering to all Starbucks and Company standards.
  • Anticipate the guests’ needs and respond appropriately with a sense of urgency before leaving the counter.
  • Take and input orders into POS system, receive payment and make proper change, complete required transactions, and categorize tendered receipts by media type.
  • Maintain the cleanliness and the appearance of the front and dining area.
  • Greet guests in a positive, friendly manner and making them feel welcome; address the guest by their name if know or by “sir” or “ma’am”.
  • Ask guest for additional needs and complying with any special requests.
  • Consistently follow sequence of service utilizing proper procedures standardized by department.
  • Itemize bills correctly and efficiently secure payment.
  • Communicate well in professional manner with the kitchen staff about food orders.
  • Pack the orders as per guests’ preference and complete the order with any necessary condiments.
  • Bid farewell to guests, using guest’s name when known, and encourage them to return.
  • Must adhere to Starbucks Standards and Company Standards.
  • Perform all opening and closing duties based upon shift assignment.
  • Refill ice coolers, reach-in beverage coolers, reach-in pantry coolers and condiment drawer.
  • Refill pastry and food cases and maintain its cleanliness.
  • Stock the front line with supplies necessary for service.
  • Clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests.
  • Maintain the cleanliness of the back area and all the storage areas.
  • Maintain cleanliness and stock of assigned areas, side stations, tables and POS stations.
  • Maintain a level of professionalism that will make guests want to return to the outlet.
  • Follow the Department standard in opening and closing the restaurant.
  • Follow the Department policy on cash handling.
  • Unload warehouse orders and stock the orders to designated storage maintaining organization.
  • Effectively communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
  • Inspect the food coming from support departments to ensure freshness and quality.
  • Properly label and date all products for safe keeping and sanitation.
  • Work as a team, assisting all guests’ and employees’ needs and inquiries.
  • Follow all procedures and policies set forth by the company, division and department.
  • Follow all health and safety regulations.
  • Other related duties as necessary.

JOB REQUIREMENTS:
Required:
  • At least 1 year of experience as a food handler in a similar, high-volume, fast paced restaurant environment.
  • At least 1 year of guest service- related experience.
  • Ability to manage multiple tasks and remain calm in a very high paced and stressful environment.
  • Basic computer skills and experience with POS systems.
  • Working knowledge of different types of tendering guest checks and register functions
  • Knowledge of all beverage product, menu items and equipment used to perform these duties and ability to speak confidently and properly to serve such items.
  • Knowledgeable about health and safety regulations.
  • Ability to use standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, beverage machines.
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 
 
Preferred:
  • Previous experience working in a similar resort setting.

Job Search Email a Friend