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Job Title:   Food Server - Tender Steakhouse
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Luxor
490013
Food & Beverage - Service/Food Server/Banquet/Cate
On Call
21 and over
 
 

JOB DESCRIPTION:
  • Greets guests, presents menus, answers questions and makes suggestions regarding food and beverages. 
  • Actively takes orders, gives enticing suggestions, conducts full and complete food/wine/beverage service, and monitors guests’ dining experience. 
  • Maintains detailed knowledge of menu items, as well as wine lists, including ingredients, preparation, and sourcing.
  • Rings orders into Micros system, and ensures delivery of all items ordered. 
  • Presents the check and receives payment. 
  • Processes transactions of credit cards, gift cards, gift certificates, house accounts, cash and traveler’s checks. 
  • Adheres to all responsible alcohol consumption requirements as dictated by the state. 
  • Follows up with diners at critical points during the meal.
  • Assumes ultimate responsibility of guest satisfaction while dining. 
  • Maintains cleanliness of work area. 
  • Keeps tables neat and orderly by removing dishware no longer in use. 
  • Assists in bussing of tables and resetting tables for next seating.
  • Communicates to host person when leaving assigned workstation. 
  • Checks out with host person or manager on duty before leaving and signs out on host log sheet.
  • Completes side work as posted.
  • Notifies manager on duty of any guests concerns.
  • Attends training sessions and retains knowledge covered therein. 
  • Performs other job related duties as assigned. 

JOB REQUIREMENTS:

Required:

  • At least 3 years of experience as a Front Waiter or Back Waiter in a fine dining establishment.
  • Possess a good working knowledge of all restaurant functions.
  • Working knowledge of tableside service
  • Extensive knowledge of wine and wine service techniques
  • Excellent customer service skills
  • Ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization. 
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High School diploma or GED equivalent.
  • Able to communicate effectively in English, in both written and oral forms.

Preferred :

  • Experience in large and heavy tray handling
  • Previous experience working in similar resort setting.

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