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Job Title:   Room Service Reservationist
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Bellagio
470160
Call Center/PABX/Reservations
Food & Beverage - Service/Food Server/Banquet/Cate
Part-Time
21 and over
 
 

JOB DESCRIPTION:
  • Greet guests in a positive, friendly manner and making them feel welcome.
  • Guide guests through all phases of their experience as they order.
  • Exhibit proper knowledge, selling techniques and service delivery of both non and alcoholic beverages.
  • Exhibit proper knowledge, selling techniques, and service delivery of menu items of every course.
  • Consistently follow sequence of service utilizing all proper procedures standardized by the room management.
  • Efficiently input guest food and beverage order into the Micros POS (Point of Sales) system.
  • Expedite guest food and beverage order to food server for delivery.
  • Anticipate the guests’ needs and responding appropriately with a sense of urgency.
  • Work as a team, assisting all guests’ and employees’ needs and inquiries.
  • Effectively communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
  • Perform other job related duties as requested.

JOB REQUIREMENTS:
Required:
  • Working knowledge of food and wine and be able to confidently speak on and properly sell such items.
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • Working knowledge of computers and POS systems.
  • Ability to speak, read and write in English.

Preferred:

  • At least 2 years of Server experience in a similar, high-volume restaurant environment.
  • Previous experience working in a similar resort setting.

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