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Job Title:   Shift Manager - Security
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Mirage
105004
Security/Surveillance
Full-Time
21 and over
10
 

JOB DESCRIPTION:
  • Develop and mentor staff to ensure all company and departmental standards and goals are understood and met.
  • Ensure departmental practices are compliant with company policies and legal requirements.
  • Work with other departments throughout the property on security related issues.
  • Conduct shift briefings with Security Officers to review daily operations.
  • Verify attendance of all staff prior to the beginning of shift.
  • Review requests for time off.
  • Review training documentation for all employees on shift.
  • Read and respond to all emails and correspondence in a timely manner.
  • Coordinate activity between all shifts.
  • Review shift schedules for operational efficiency.
  • Brief department executive management on shift activity.
  • Review shift needs for the day with supervisory staff.
  • Patrol the property.
  • Respond to security calls for service as necessary.
  • Read all reports and ensure they are correct prior to the end of shift.
  • Ensure all equipment is accounted for and maintained.
  • Perform all duties as deemed necessary for the success of the department.

JOB REQUIREMENTS:
Required:
  • At least 2 years Security Management experience in the casino industry.
  • Ability to direct shift operations including scheduling, training and staff issues.
  • At least 7 years Security experience.
  • Certify in CPR, oxygen administration and use of Automated External Defibrillator.
  • Excellent customer service skills.
  • Able to lead and mentor a team.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 
 
Preferred:
  • Previous experience working in a similar resort setting.

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