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Shift Manager - Security
21 and over
Develop and mentor staff to ensure all company and departmental standards and goals are understood and met.
Ensure departmental practices are compliant with company policies and legal requirements.
Work with other departments throughout the property on security related issues.
Conduct shift briefings with Security Officers to review daily operations.
Verify attendance of all staff prior to the beginning of shift.
Review requests for time off.
Review training documentation for all employees on shift.
Read and respond to all emails and correspondence in a timely manner.
Coordinate activity between all shifts.
Review shift schedules for operational efficiency.
Brief department executive management on shift activity.
Review shift needs for the day with supervisory staff.
Patrol the property.
Respond to security calls for service as necessary.
Read all reports and ensure they are correct prior to the end of shift.
Ensure all equipment is accounted for and maintained.
Perform all duties as deemed necessary for the success of the department.
At least 2 years Security Management experience in the casino industry.
Ability to direct shift operations including scheduling, training and staff issues.
At least 7 years Security experience.
Certify in CPR, oxygen administration and use of Automated External Defibrillator.
Excellent customer service skills.
Able to lead and mentor a team.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Previous experience working in a similar resort setting.
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