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MGM Grand Las Vegas
21 and over
Collects gaming debt from patrons by both phone and mail.
Investigates finances and ability to pay through various databases.
Travels both locally and nationally as related to collection functions.
Answers telephone inquiries regarding guest accounts.
Performs other job-related duties as requested.
At least 2 years of experience in Casino Cage, Credit, Collections or Pit Operations, thorough working knowledge and understanding of casino cage, credit, collection or pit operations.
Possess basic knowledge of computers.
Ability to accurately type approximately (40) words per minute.
Possess effective listening abilities with strong judgment skills and a general knowledge of mathematical skills, such as addition, subtraction, multiplication and division is required.
Ability to sit for long periods of time, maintain manual dexterity to access the computer via computer keyboard and operate office equipment, such as telephones, copier/fax machine, 10-key adding machine.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Previous experience working in a similar resort setting.
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