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Casino VIP Services Representative
New York New York
21 and over
Greet guests promptly and politely upon arrival.
Answer telephones in a friendly, timely manner.
Assist guests with booking, changing or inquiring about reservations.
Evaluate guests’ play to properly issue complimentary items.
Assist casino hosts, VIP, Players Club, ticketing and other departments with information regarding casino guests.
Perform all duties as deemed necessary for the success of the department.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Previous experience working in a similar resort setting.
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