Job Title:   Mutuel Clerk - Race & Sportsbook
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New York New York
Hotel Front Desk/Concierge/VIP
Hotel Operations
Race & Sports
21 and over

  • Write and/or cash tickets in accordance with department policy and ensure compliance to Federal Money Laundering report Title 31 and Nevada Gaming Regulation 22.
  • Make payment on winning tickets in an accurate and timely manner and verify ticket and payoff.
  • Ensure all guests and other employees are treated with courtesy and respect.
  • Maintain and balance cash drawer.
  • Ensure the Race and Sports Book Supervisors are informed of all guests’ request for service.
  • Close cash drawer according to the Race and Sports Book procedures at the end of shift.
  • Ensure transactions are accurate, visible to all involved parties and executed in an accurate and timely manner.
  • Create and enter player tracking cards.
  • Provide information and assistance to guests in a timely, courteous manner.
  • Notify Race and Sports Book Supervisor of the need for supplies.
  • Stock Race and Sports Book Writer/Cashier stations with supplies and keep all stations neat and clean.
  • Notify Race and Sports Book Supervisor of suspicious activity in The Book.
  • Work additional hours on short notice as requested by Race and Sports.
  • Book Management in order to accommodate one of the following situations: staffing shortage, employee absence, fluctuations in business levels, and special projects.
  • Perform all duties deemed necessary for the success of the department.


Required :

  • At least 1 year of customer service experience.
  • At least 6 months of cash handling experience.
  • Excellent Customer service skills.
  • Must have interpersonal skills to deal effectively with all business contacts.
  • Work varied shifts, including weekends and holidays.
  • High School diploma or equivalent.
  • Must be able to communicate effectively in English, in both written and oral forms.

Preferred : 

  • Knowledge of sports.
  • Previous experience working in a similar resort setting.

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