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Mutuel Clerk - Race & Sportsbook
New York New York
Hotel Front Desk/Concierge/VIP
Race & Sports
21 and over
Write and/or cash tickets in accordance with department policy and ensure compliance to Federal Money Laundering report Title 31 and Nevada Gaming Regulation 22.
Make payment on winning tickets in an accurate and timely manner and verify ticket and payoff.
Ensure all guests and other employees are treated with courtesy and respect.
Maintain and balance cash drawer.
Ensure the Race and Sports Book Supervisors are informed of all guests’ request for service.
Close cash drawer according to the Race and Sports Book procedures at the end of shift.
Ensure transactions are accurate, visible to all involved parties and executed in an accurate and timely manner.
Create and enter player tracking cards.
Provide information and assistance to guests in a timely, courteous manner.
Notify Race and Sports Book Supervisor of the need for supplies.
Stock Race and Sports Book Writer/Cashier stations with supplies and keep all stations neat and clean.
Notify Race and Sports Book Supervisor of suspicious activity in The Book.
Work additional hours on short notice as requested by Race and Sports.
Book Management in order to accommodate one of the following situations: staffing shortage, employee absence, fluctuations in business levels, and special projects.
Perform all duties deemed necessary for the success of the department.
At least 1 year of customer service experience.
At least 6 months of cash handling experience.
Excellent Customer service skills.
Must have interpersonal skills to deal effectively with all business contacts.
Work varied shifts, including weekends and holidays.
High School diploma or equivalent.
Must be able to communicate effectively in English, in both written and oral forms.
Knowledge of sports.
Previous experience working in a similar resort setting.
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