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Hostperson - Grand Buffet
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Food & Beverage - Beverage/Bartending/Cocktails
Food & Beverage - Kitchen/Chef/Cook/Helper
Food & Beverage - Service/Food Server/Banquet/Cate
18 and over
Greets and seats guests in a gracious manner and distributes business among Food Servers equally and as fairly as possible. Monitors guests that are seated and immediately responds to guest’s needs or request during first contact.
Assists in accepting reservations, if applicable; answers phone in hospitable manner and confirms with manager if large parties can be accommodated. Checks on the billing status of casino, room, bill back, and coupon and comp numbers to assist in closing of checks.
Directs Food Servers, Bus Persons, and Food Service Runners in their work procedures and performance and assists them in their tasks as it relates to billing, guest requests or guest information. Assists Restaurant Assistant Manager in controlling intermission scheduling for all dining room staff and assures that they are properly relieved.
Maintains complete knowledge of entire menu and proper food handling presentation and service.
Arranges the opening reports, floor plan and checks. Wipes and changes out all menus nightly.
Maintains the proper supplies for the hostess stand and podium; cleans and/or dusts host stand and podium. Maintains and makes copies and stocks host/hostess folder. Cleans and maintains all food and beverage menus.
Advises Manager of any complaints that a guest may have.
Performs other job related duties as assigned.
Excellent customer service skills.
Must have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or GED equivalency.
Must be able to effectively communicate in English, in both written and oral forms.
At least 1 year of experience as a Host Person, in a fine dining establishment.
Ability to manage multiple tasks and remain calm in very high paced and stressful environment and work under pressure.
Ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization.
Must have administrative abilities.
Must possess attention to details with ability to make decisions quickly and delegate responsibilities accordingly.
Working knowledge of all restaurant functions and food and beverage service techniques.
Working knowledge in PC software (MS Word and Excel).
Previous experience working in a luxury resort.
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