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Slot Marketing Coordinator
Hotel Front Desk/Concierge/VIP
21 and over
Coordinates all Slot Events and promotions, including paperwork, guest lists, locations, etc.
Prepares reports, budgets, performances, etc. as directed.
Monitors future casino arrivals for events, promotions, etc.
Communicates with support departments providing pertinent information
Assists in the pre-planning of events and promotions, etc.
Required to be present during all slot tournaments and special events and to lend assistance wherever needed.
Assists event and promotion participants with reservations, resolve conflicts and address concerns.
Assists slot players with reservations; resolve conflicts, address concerns and evaluation play for complimentary consideration.
Composes correspondence and responds to guest feedback as directed.
Performs special assignments as needed.
Performs other job related duties.
Minimum one ( 1) year of guest service experience.
Knowledge of Microsoft Word and Excel.
Excellent customer service skills.
Must have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High School diploma or equivalent.
Must be able to effectively communicate in English, in both written and oral forms.
Previous experience in the Slot Marketing department.
Previous experience working in a similar resort setting.
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