It is our commitment to provide our customers a one-stop destination for the largest selection of quality home furnishings at the lowest prices every day, while striving to enrich, fulfill and reward our employees and the communities we live in.
Primarily responsible for providing effective customer service to all customers by utilizing excellent, in-depth knowledge of company products. Maintain a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches. Need to be able to work in a fast pace environment and have good communication skills. Perform any other duties as directed by management.
Provide timely and accurate information to customers requests and concerns; Receives and deploys all UPS shipments; inbound calls and face to face interaction with customers regarding delivery schedules; partner with sales associates to meet and exceed customer service expectations; responsible for the flowing of all goods in the shop; Maintains customer work orders; ability to organize and manage multiple priorities; making all stock items saleable when leaving the shop; maintain the office appearance by keeping everything neat and clean. Perform any other duties as directed by management.
Ability to repetitively use arms, hands and fingers; ability to communicate effectively with team members; positive attitude when working with customers; knowledge of employment and safety procedures.
To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening and repetitive motion.
Heavy Work: Lifting up to 20 lbs regularly.
Work Environment: Indoor climate controlled environment.