Job Title:   Sleep Studio- Norman (On Hold)
03-1600
Mathis Sleep Center Norman - Norman
Full Time
Sales
Non-Exempt

MISSION STATEMENT:
The primary mission of all employees is to provide the customers, both internal and external, of Mathis Brothers with the most efficient and effective service possible. Each employee is expected to treat all customers with courtesy and respect.

GENERAL STATEMENT OF DUTIES:
Under general supervision of the Sales Manager, the sales associate’s primary responsibility is to provide the best service whether or not the customer chooses to make a purchase.  Responsible for maintaining a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches.  Job requires being reliable, responsible, and dependable.  Must have attention to detail and be thorough in completing work tasks.  Accurately and efficiently complete all sales transactions.  Effectively communicate customer service issues and requests to management. Perform any other duties as directed by management.

EXAMPLES OF WORK PERFORMED:
Sales Associates promote and sell mattresses displayed on show room floor; work directly with customers and employees across all departments; follow up with customer orders and inquires; assist with any problems associated with merchandise in conjunction with customer service and warehouse operations; work on an organizational level with other departments to ensure customer needs are met; answer customers questions about products, prices, availability, and product uses; emphasize product features based on analyses of customers needs; prepare sales tickets for orders obtained; assist customers in making product selections based on customers specifications; recommend, select, and help locate or obtain merchandise based on customer needs;describe merchandise and explain use, operation, and care of merchandise to customers; knowledge of methods for showing, promoting, and sellingproducts; use excellent customer relations; running cashier till; auditing safe; making bank deposits; load and unload transfers and pickups; any other duties as directed by management.  
 

EMPLOYMENT STANDARDS:
Ability to communicate effectively with team members; positive attitude when working with customers; ability to assist in loading mattresses (lift up to 50 lbs); Advanced computer skills; knowledge of employment and safety procedures.
 

PHYSICAL ACTIVITY REQUIREMENTS:
To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.
 
Heavy Work:Lifting up to 50 lbs occasionally.
 
Work Environment:  Indoor climate controlled environment.
 
 
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