Job Title:   Cashier Supervisor- 59
59-1100
Mathis Brothers - Ontario, CA
Full Time
Cashier
Non-Exempt

MISSION STATEMENT:
It is our commitment to provide our customers a one-stop destination for the largest selection of quality home furnishings at the lowest prices every day, while striving to enrich, fulfill, and reward our employees and the communities that we live in.

GENERAL STATEMENT OF DUTIES:
Primary responsibility is to maintain the front office by keeping it running smoothly and efficiently. Making sure that cashiers are performing their jobs properly and handling any customer relation problems. Effectively communicate customer service issues and requests to management.

EXAMPLES OF WORK PERFORMED:
Make sure the front office is in order; assist cashiers and customers with any problems that may arise; answering the phone; handle AR problems; check request processing; manual posts; minor customer service problems; tax exempt paperwork (make sure all the proper paperwork is accounted for, noting the ticket properly, keeping proper records); process MBF, HRS, and AMG finance paperwork; balance credit card machines at the close of business; run store and special order totals at the close of business; run freight quotes for sales teams and Mathis Brothers sister stores; add zip codes not in STORIS; assist cashiers with cash drops; run report (D1, F3) throughout the day to make sure that sales have there scheduled tickets paid for by the deadline (anything not paid for by 9pm is changed to estimated); keep a transaction log for cashiers daily transactions; count daily cash till-bags for cashiers; remove discount amount for our various promotional events and process tickets for the MBF gift cards; walk the cashier line assisting cashiers with problems and ensuring customers are pleased with our service; able to read customers accounts receivables ledger inquiry ensuring accurate customer transactions; responsible for getting any late delivery tickets added on.  Perform any other duties as direct by management.
 

EMPLOYMENT STANDARDS:
Ability to repetitively use arms, hands and fingers; Storis and cashier experience required; ability to perform basic math skills required; ability to communicate effectively and positively with internal and external customers; knowledge of employment and safety procedures. Supervisory experienced preferred.
 

PHYSICAL ACTIVITY REQUIREMENTS:
To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening and repetitive motion.
 
Heavy Work: Lifting up to 10 lbs occasionally.

Work Environment: Indoor climate controlled environment.
 
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