Customer Service Representative
Motion Control and Industrial Automation
Minarik, a subsidiary of Kaman Industrial Technologies, is a nationally recognized leader in the high-tech motion control and automation industry. As a distributor, Minarik has access to a wide variety of products and technologies. Our distributor division supports the industry's top manufacturers. For most of these product lines, we are their largest distributor. With more than 50 years of experience in the motion control field, our staff consists of highly qualified people with extensive knowledge of the motion control industry. We stay up to date with current technology to provide you with quality, state-of-the-art products with the technical support to back them.
KAMAN Industrial Technologies, the largest subsidiary of Kaman Corporation, is a leading distributor of industrial products with over 200 sales and distribution locations throughout North America. Kaman Industrial Technologies' objective is to deliver the greatest total value to make our customers more productive, more competitive, and more profitable.
Summary: To provide first-rate customer service with an overall tactful, polite and professional attitude
Essential Duties & Responsibilities:
· Provide prompt and courteous customer service when answering the phone; channel calls to the appropriate person
· Answer all customer inquiries including order status, shipping & receiving dates, expediting, and pricing
· Communicate leads and sales potential to outside sales force
· Enter sales leads, customer orders and updated customer information into computer
· Publication of daily and monthly departmental reports
· Purchasing, purchase order confirmations, and invoicing
· Establish and maintain a positive relationship with customers, vendors, and factory representatives while exhibiting cooperative and courteous behavior
Non-Essential Duties & Other Responsibilities:
´ Maintain professional, technical, and computer knowledge via educational training/workshops/publications
´ Comply with all safety policies, practices, and procedures; report all unsafe activity to supervisor or Human Resources
´ Participate in team efforts to achieve departmental and company goals
´ Perform other duties as assigned
As a growing company and an industry leader we offer a very comprehensive compensation package and benefit program to include:
P Your choice of medical insurance plans, Dental & Vision insurance, and Flexible spending accounts,
P Company matching 401(k) with a great vesting schedule,
P Company paid Life (family) & STD insurances,
P Employee discounted Stock Purchase Plan,
P 100% tax free tuition reimbursement,
P Paid Vacation & Sick time, and Company Holidays
P …and MORE...!
If you enjoy a growing and successful organization, send your resume TODAY!
KAMAN Hires Great People!
We are committed to a safe and drug free environment for our employees!
EEO. M/F/D/V Kaman Industrial Technologies recruits, hires and promotes individuals without regard to race, creed, color, religion, age, gender, national origin or ancestry, marital status, sexual orientation, veteran status, or physical or mental disability unrelated to an individual's ability to perform the job, or any other status protected by law, all in accordance with applicable Federal, state or local law.