Requisition # 3672
City San Diego
State/Province CA

Minarik - Customer Service Representative



Customer Service Representative

Motion Control and Industrial Automation


Minarik, a subsidiary of Kaman Industrial Technologies, is a nationally recognized leader in the high-tech motion control and automation industry. As a distributor, Minarik has access to a wide variety of products and technologies. Our distributor division supports the industry's top manufacturers. For most of these product lines, we are their largest distributor. With more than 50 years of experience in the motion control field, our staff consists of highly qualified people with extensive knowledge of the motion control industry. We stay up to date with current technology to provide you with quality, state-of-the-art products with the technical support to back them.


KAMAN Industrial Technologies, the largest subsidiary of Kaman Corporation, is a leading distributor of industrial products with over 200 sales and distribution locations throughout North America. Kaman Industrial Technologies' objective is to deliver the greatest total value to make our customers more productive, more competitive, and more profitable.

Summary: To provide first-rate customer service with an overall tactful, polite and professional attitude


Essential Duties & Responsibilities:

·         Provide prompt and courteous customer service when answering the phone; channel calls to the appropriate person

·         Answer all customer inquiries including order status, shipping & receiving dates, expediting, and pricing

·         Communicate leads and sales potential to outside sales force

·         Enter sales leads, customer orders and updated customer information into computer

·         Publication of daily and monthly departmental reports

·         Purchasing, purchase order confirmations, and invoicing

·         Establish and maintain a positive relationship with customers, vendors, and factory representatives while exhibiting cooperative and courteous behavior


Non-Essential Duties & Other Responsibilities:

´           Maintain professional, technical, and computer knowledge via educational training/workshops/publications

´           Comply with all safety policies, practices, and procedures; report all unsafe activity to supervisor or Human Resources

´           Participate in team efforts to achieve departmental and company goals

´           Perform other duties as assigned


As a growing company and an industry leader we offer a very comprehensive compensation package and benefit program to include:

P        Your choice of medical insurance plans, Dental & Vision insurance, and Flexible spending accounts,

P        Company matching 401(k) with a great vesting schedule,

P        Company paid Life (family) & STD insurances,

P        Employee discounted Stock Purchase Plan,

P        100% tax free tuition reimbursement,

P        Paid Vacation & Sick time, and Company Holidays

P        …and MORE...!


If you enjoy a growing and successful organization, send your resume TODAY!


KAMAN Hires Great People!

We are committed to a safe and drug free environment for our employees!

EEO. M/F/D/V   Kaman Industrial Technologies recruits, hires and promotes individuals without regard to race, creed, color, religion, age, gender, national origin or ancestry, marital status, sexual orientation, veteran status, or physical or mental disability unrelated to an individual's ability to perform the job, or any other status protected by law, all in accordance with applicable Federal, state or local law.



Education, Experience & Requirements:

  • HS degree, college preferred but not required
  • Minimum 2 years of recent industrial / commercial customer service or inside sales experience with tangible products
  • Experience with software packages with real time inventory, sales order entry and purchase order entry
  • Customer service advocate-willing to go the extra mile to service internal and external customers
  • Strong interpersonal / communication skills (Outgoing personality-easily creates relationships with customers)
  • High energy and self motivated-completes responsibilities with a sense of urgency
  • Capable of working effectively in a dynamic multitasking environment
  • Good organizational skills and pays close attention to accuracy and details
  • Good judgment / problem solving skills – able to provide independent analysis
  • Technical aptitude Hands on experience preferred
  • Experienced with Microsoft Office applications

Physical/Environmental Demands: Standing, walking, and sitting for a majority of the time, Use of hands and arms to touch, lift, reach, etc., Talking and hearing for a majority of the time, Typing, Lifting and/or exerting up to 10 lbs. of weight/force, No travel required 

We are committed to a safe and drug free environment for our employees! Candidates must successfully pass a post offer, pre-employment drug screen test.

Kaman is an EO Employer-M/F/Veteran/ Disability; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class.