Customer Service Associate
Kaman Hires GREAT People!
Create Innovative Solutions, and Expand your Career!
Kaman Industrial Technologies, the largest subsidiary of Kaman Corporation, is a leading distributor of industrial products with over 200 sales and distribution locations throughout North America. Kaman Industrial Technologies' objective is to deliver the greatest total value to make our customers more productive, more competitive, and more profitable.
This is a wonderful opportunity for a candidate with mechanical and mathematical aptitude, strong computer skills, AND an interest in career growth is desired!
Summary: You will begin with daily shipping and receiving functions while acquiring customer service, phone etiquette and industry skills. In doing so, always focus on customer satisfaction and growing profitable business.
Sales/Customer Intimacy, Expedite/On-time Delivery, Professionalism, Technology
Education – A minimum of HS Diploma, GED or equivalent work experience. AS Degree in a Technical discipline preferred.
Experience – Mechanical and mathematical aptitude required. Knowledge of the distribution industry and KIT products preferred.
A valid driver’s license may be required.
Receive incoming materials and products. Verify received packages with freight records. Assemble orders and pack items for shipment in an accurate and timely manner. Convey orders to shipping area.
Assist in physical inventory by counting or recording material.
Suggest alternate products based on cost, availability or specifications.
Monitor scheduled shipment dates to ensure timely delivery, expedite as needed and communicate variances to customer.
Adhere to the phone system protocol
Maintain proficiency in using Microsoft Office Suite, KIS and other common office equipment and software.
Demonstrate good keyboard skills
Accurately process customer transactions such as orders, quotes or returns.
Manage time effectively, meet personal goals and work effectively with other members of the team.
As a growing company and an industry leader we offer a very comprehensive compensation package and benefit program to include:
Ø Your choice of medical insurance plans,
Ø Dental & Vision insurance, & Flexible spending accounts,
Ø Company matching 401(k) with a great vesting schedule,
Ø Company paid Life (family) & STD insurances,
Ø Paid Vacation, Sick time,& Company Holidays,
Ø Employee discounted Stock Purchase Plan,
Ø 100% tax free tuition reimbursement,
Ø …and MORE!
For fastest consideration use the link below to send your resume today!
KAMAN Hires Great People!
We are committed to a safe and drug free environment for our employees! Candidates must successfully pass a post offer, pre-employment drug screen test.
EEO. M/F/D/V Kaman Industrial Technologies recruits, hires and promotes individuals without regard to race, creed, color, religion, age, gender, national origin or ancestry, marital status, sexual orientation, veteran status, or physical or mental disability unrelated to an individual's ability to perform the job, or any other status protected by law, all in accordance with applicable Federal, state or local law.