Job Title:   Customer Service Representative
2859
San Francisco
CA

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JOB DESCRIPTION:

KAMAN Hires Great People!


Are you looking for an opportunity to Benefit from YOUR skills?

Create Innovative Solutions, Create a Career... Come Grow with us!


KAMAN Industrial Technologies, the largest subsidiary of Kaman Corporation, is a leading distributor of industrial products with over 200 sales and distribution locations throughout North America. Kaman Industrial Technologies' objective is to deliver the greatest total value to make our customers more productive, more competitive, and more profitable.

Due to our continuing growth, we are currently seeking experienced Professional in multiple US locations!

You are our ideal candidate if you are a motivated sales/business development person looking for an opportunity to BENEFIT FROM YOUR ABILITY to provide solutions to our customers.

You must have:
  •  

    Generate new and repeat sales by providing products and technical information in a concise and timely manner.

    Determine customer requirements and expectations in order to suggest specific products and solutions.

    Suggest alternate products based on cost, availability or specifications.

    Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.

    Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.

    Increase sales and average order size by means of cross-selling, up-selling, add-on sales, selling KIT shop services and product initiatives.

    Contact customers following sales to ensure on-going customer satisfaction and to resolve any pending issues or concerns.

    Remain current on product developments by attending training (company/supplier), reading trade journals, supplier literature etc.  

     

    As a growing company and an industry leader we offer a very comprehensive compensation package and benefit program to include:
    • Your choice of medical insurance providers and plans, Dental insurance, and Flexible spending accounts,
    • Company matching 401(k) with a great vesting schedule,
    • Company paid Life (family) & STD insurances, Vacation, Holiday & Sick time,
    • Employee discounted Stock Purchase Plan,
    • Tuition reimbursement,
    • …and MORE...!


    KAMAN Hires Great People!
    •  
    •  

      EEO. M/F/D/V

      Kaman Industrial Technologies recruits, hires and promotes individuals without regard to race, creed, color, religion, age, gender, national origin or ancestry, marital status, sexual orientation, veteran status, or physical or mental disability unrelated to an individual's ability to perform the job, or any other status protected by law, all in accordance with applicable Federal, state or local law.

     

     

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    We are committed to a safe and drug free environment for our employees! Candidates must successfully pass a post offer, pre-employment drug screen test.

    Kaman is an EO Employer-M/F/Veteran/ Disability; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class.

    JOB REQUIREMENTS:

    Qualifications:

     

    • Education – A minimum of High School Diploma, GED or equivalent work experience. Associates Degree in Technical discipline preferred.

      Experience – Mechanical and mathematical aptitude required. Knowledge of the distribution industry and KIT products preferred.

      A valid driver’s license may be required.

      Travel: Negligible

      Physical Requirements: Capable of lifting up to 25 pounds 

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