Do you have a passion for delighting callers and have a phenomenal sounding phone voice? Are you persuasive and upbeat with the ability to make things sound so exciting that people just have to say yes? If so, then becoming an independent contractor for LiveOps’ inbound sales program may be a great business opportunity for you to work from home and be a business owner.
LiveOps is looking for skilled sales professionals to contract with to answer inbound phone calls on behalf of our clients. Inbound calls come from people who call to inquire about a product or service after seeing an advertisement on TV, hearing a commercial on radio, or seeing an online or print advertisement. As a LiveOps independent sales agent, you may have calls where the goal is to pre-qualify the caller for the next step in the sales process. On other calls, the goal may be to sell the product and maximize the sale by offering upsells that complement the main product, subscription services, and other add-ons. Our clients’ marketing efforts drive people to call and LiveOps independent sales agents use their skills to convert them to sales.
With LiveOps, you are your own boss and business owner which gives you more flexibility and opportunities than are typically available in a traditional brick and mortar call center. Through free virtual certification courses, you can access all the information you need to succeed – from product information to client tips on how to generate sales and increase your earning potential. Plus, you have the support of one of the largest work-from-home agent communities.
As an independent sales agent with LiveOps you are not a captive agent; you get to maintain your freedom and independence to work for other companies while working at home from the comfort of your virtual office. LiveOps independent agents enjoy flexible scheduling that allows them to work around other jobs or personal commitments.
This is a great opportunity for anyone looking for a flexible schedule and remote work that they can do from home or from another location of their choosing.
What are the calls like
You will represent top brands and assist their callers with a product or service they are interested in. Callers are driven to call after seeing an advertisement on TV, the internet, magazine, or a piece of direct mail, or hearing an ad on the radio.
As a LiveOps independent sales agent, you may have calls where the goal is to pre-qualify the caller for the next step in the sales process. On other calls, the goal may be to sell the product and maximize the sale by offering upsells that complement the main product, subscription services, and other add-ons.
Our clients’ marketing efforts drive people to call and you work your magic to convert them to sales. In addition, our clients are looking for agents to be the voice of their brand, achieve sales goals, and strengthen customer loyalty. They want their callers to become customers and be excited that they picked up the phone to call!
As an agent, you will have access to our free, award-winning certification courses designed to help you learn about the variety of great products and services that you can represent. That way you will be confident and prepared to reach your work-from-home sales goals!
Independent agents earn money for time spent talking on the phone and may also receive performance-based pay, commissions, or incentives. Some of our clients pay a talk-time rate, generally $0.20 or $0.25 cents per minute of talk time, many offer per order payment incentives (POP’s), and some programs pay entirely on commission. Many clients offer sales incentives that can allow high-performing agents to dramatically increase revenue for their home business.
Calls are available 7 days a week, 24 hours a day. Peak call volume occurs Saturday and Sunday between 12:10 AM to 04:40 PM ET.
Independent agents make their own schedule by self-scheduling to take calls in 30 minute blocks. Independent agents can self-schedule to commit to specified time blocks that work best for them.
Being a business owner
In order to give you the most freedom and flexibility with your work schedule, LiveOps works with agents as independent contractors.
Owning your own business is easier than you think when you partner with LiveOps. We connect professionals, like you, with clients. We have tools available that make managing your LiveOps independent business a snap. From award-winning certification courses to scheduling and invoicing tools - we want LiveOps agents to have the best in the industry. You provide fabulous service and manage and grow your business the way you want. At LiveOps you control your journey – the key to additional growth opportunities lies with you and is based on your performance.
You are in business for yourself, but not by yourself. With our large community of agents ready to lend advice, you really can build and own a business to be proud of.