City Walnut Creek
State CA
Type of
Shift Day Shift

Customer Service Representative

Canon Business Process Services, Inc.

Advancing Business Performance to a Higher Level

Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing and managed specialty staffing. Combining singular experience and process knowledge, Canon Business Process Services helps clients improve operational business performance while reducing costs and risks. Named a Global Outsourcing 100 Leader by IAOP for the past nine years, the company is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at


Responsibilities include but will not be limited to:
  • Assist the customer in the determination of reproduction requirements
  • Support customer committed delivery dates
  • Request and distribute plots of digital data to suppliers, subsidiaries and shop customers
  • Validate drawing configuration in various systems
  • Maintain drawing accountability and distribution in various systems
  • Verify quality of products and accuracy of data
  • Support the accurate collection of metrics and billing data


The incumbent in this position must have a High School Diploma or Equivalent with some previous work experience.  Basic PC operation skills, window and web navigation preferred.  Knowledge of basic software applications-MS Word, Excel, E-Mail.  Excellent customer service skills and a Professional attitude. Ability to work overtime as required.  
May involve intermittent physical activity including bending, reaching, lifting and prolonged periods of sitting or standing and may occasionally lift and/or move up to 40 lbs.

If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department at
Canon Business Process Services, Inc. is an Equal Opportunity Employer. All candidates for employment must complete this application in full.