City Plano
State TX
Type of
Shift Day Shift

Lead Copy Operator

Canon Business Process Services, Inc.

Advancing Business Performance to a Higher Level

Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing and managed specialty staffing. Combining singular experience and process knowledge, Canon Business Process Services helps clients improve operational business performance while reducing costs and risks. Named a Global Outsourcing 100 Leader by IAOP for the past nine years, the company is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at


Responsibilities include but will not be limited to:
  • Perform routine maintenance on copy machines, including convenience copiers, such as adding fusers, modules, staples and replacing dry ink.
  • When a problem occurs with photocopy machine, diagnose problem and inform service contract vendor of need for service. Direct service technician while he/she is at site.
  • Log daily volumes as detailed buy contract
  • Open and/or close site
  • Assist Manager with processing of monthly reports
  • Review logs and other paperwork for accuracy and completeness
  • Monitor inventory of copy supplies and either order supplies or inform Supervisor when supplies need to be ordered.
  • When client complaints occur, work with client to resolve complaint to client’s satisfaction
  • Perform quality checks on outgoing work
  • Fill in for Supervisor in his/her absence
  • May perform some mailroom responsibilities and other duties at the direction of the Site Manager and Assistant Site Manager


The incumbent in this position should possess a High School Diploma or equivalent and over 5 years of experience working directly in a print center plus 2+ years in a mailroom or professional office environment. Also should be knowledgeable of machine operation of the low to high-volume copiers, knowledge of GBC spiral binding, velo-binding, wire binding, drill press operation, stitcher and saddle-stitcher operation, folding, cutting, and collating and ability to key-operate small to medium volume copiers

If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department at
Canon Business Process Services, Inc. is an Equal Opportunity Employer. All candidates for employment must complete this application in full.