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Job Title:   Receptionist
Canon Business Process Services, Inc.
Melville
NY
None
Full-Time
 
Day Shift

Advancing Business Performance to a Higher Level

Canon Business Process Services, Inc. is a leading provider of managed services and technology that enable organizations to improve operational efficiency while reducing risk and cost. Experts apply quality management principles and tools such as Six Sigma® to advance performance to a higher level. The company offers services including BPO, imaging, records management, print, mail and eDiscovery, and is an IAOP Global Outsourcing 100 Leader in 2012 for the sixth consecutive year. Based in New York City, Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Parent company Canon Inc. (NYSE:CAJ) ranks third overall in U.S. patents registered in 2011 and is one of Fortune magazine's World's Most Admired Companies in 2012. Learn more at www.cbps.canon.com.


JOB DESCRIPTION:

  The Receptionist actsas the first point of contact for outside visitors, vendors, etc.  Greets vendors, customers, job applicants and other visitors.  May arrange for transportation services when needed.  Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.
 

 

  • Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party.
  • Greet outside visitors in a professional manner.
  • May sign for incoming and outgoing packages; route to appropriate party.
  • Use internal paging system.
  • Call for car service or messenger as requested by client.
  • May perform filing, typing and other administrative duties as requested by client.
  • Assist various departments with mass mailings.
  • May receive and route faxes.
  • May schedule conference room based on client requests and order catering as needed.
  • Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site.
  • Prepare monthly production and volume reports in order to measure productivity and prepare billing charges.

 
Additional responsibilities as assigned by management

 


JOB REQUIREMENTS:
  Basic Qualifications:
  • Strong interpersonal communication skills required
  • Clear and professional telephone skills
  • Ability to ensure that quality and production standards are met
  • Professional attitude and appearance
  • Able to prioritize tasks and meet deadlines as required
  • High school diploma or equivalent
Experience Necessary:
  • Previous telephone or reception experience required
 
Equipment Knowledge:

  • Knowledge of a main or floor switchboard
 
Computer Skills:

  • Strong computer skills required (Microsoft Office, Outlook)
 
Physical Requirements:

  • Physical activity required including bending, reaching, prolonged periods of sitting.
  • May lift and/or move up to 10 lbs.
 
 

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If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Departmentat cbps-hr-recruiter@cbps.canon.com.
 
Canon Business Process Services, Inc. is an Equal Opportunity Employer
All candidates for employment must complete this application in full.
 
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