Reference
Number
FloaterPosition.LARegion
City Los Angeles
State CA
Travel
Involved
11-20%
Type of
Position
Full-Time
Shift Day Shift

Receptionist

Canon Business Process Services, Inc.

Advancing Business Performance to a Higher Level

Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing and managed specialty staffing. Combining singular experience and process knowledge, Canon Business Process Services helps clients improve operational business performance while reducing costs and risks. Named a Global Outsourcing 100 Leader by IAOP for the past nine years, the company is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at www.cbps.canon.com.

Description:

This is a Full-Time,  Float Pool position and the candidate hired will be required to travel from site to site to fill in for employees who are absent.

The Receptionist actsas the first point of contact for outside visitors, vendors, etc.  Greets vendors, customers, job applicants and other visitors.  May arrange for transportation services when needed.  Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.
 

 

  • Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party.
  • Greet outside visitors in a professional manner.
  • May sign for incoming and outgoing packages; route to appropriate party.
  • Use internal paging system.
  • Call for car service or messenger as requested by client.
  • May perform filing, typing and other administrative duties as requested by client.
  • Assist various departments with mass mailings.
  • May receive and route faxes.
  • May schedule conference room based on client requests and order catering as needed.
  • Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site.
  • Prepare monthly production and volume reports in order to measure productivity and prepare billing charges.

 
Additional responsibilities as assigned by management

 

Requirements:

  Basic Qualifications:
  • Strong interpersonal communication skills required
  • Clear and professional telephone skills
  • Ability to ensure that quality and production standards are met
  • Professional attitude and appearance
  • Able to prioritize tasks and meet deadlines as required
  • High school diploma or equivalent
Experience Necessary:
  • Previous telephone or reception experience required
 
Equipment Knowledge:

  • Knowledge of a main or floor switchboard
 
Computer Skills:

  • Strong computer skills required (Microsoft Office, Outlook)
 
Physical Requirements:

  • Physical activity required including bending, reaching, prolonged periods of sitting.
  • May lift and/or move up to 10 lbs.
 
 




If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department at cbps-hr-recruiter@cbps.canon.com.
Canon Business Process Services, Inc. is an Equal Opportunity Employer. All candidates for employment must complete this application in full.