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Job Title:   Part-time Customer Service Rep
Canon Business Process Services, Inc.
PT-CSR-PNCRM
Rocky Mount
NC
None
Part-Time
 
2nd Shift

Advancing Business Performance to a Higher Level

Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing and managed specialty staffing. Combining singular experience and process knowledge, Canon Business Process Services helps clients improve operational business performance while reducing costs and risks. Named a Global Outsourcing 100 Leader by IAOP for the past nine years, the company is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at www.cbps.canon.com.


JOB DESCRIPTION:
Hours: 5:00pm-9:00pm M-F


Responsibilities:

Responsibilities include but will not be limited to:
  • Assist the customer in the determination of reproduction requirements
  • Support customer committed delivery dates
  • Request and distribute plots of digital data to suppliers, subsidiaries and shop customers
  • Validate drawing configuration in various systems
  • Maintain drawing accountability and distribution in various systems
  • Verify quality of products and accuracy of data
  • Support the accurate collection of metrics and billing data

JOB REQUIREMENTS:
Qualifications:
 
The incumbent in this position must have a High School Diploma or Equivalent with some previous work experience.  Basic PC operation skills, window and web navigation preferred.  Knowledge of basic software applications-MS Word, Excel, E-Mail.  Excellent customer service skills and a Professional attitude. Ability to work overtime as required.  
 
May involve intermittent physical activity including bending, reaching, lifting and prolonged periods of sitting or standing and may occasionally lift and/or move up to 40 lbs.


  • Driving is required for this position.
  • Applicant must be able to drive the company cargo van.
  • Applicant must have a clean driving record ( MVR).   

 

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If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Departmentat cbps-hr-recruiter@cbps.canon.com.
 
Canon Business Process Services, Inc. is an Equal Opportunity Employer
All candidates for employment must complete this application in full.
 
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