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Job Title:   Business Services Associate
Canon Business Process Services, Inc.
Business Associate-MD
Rockville
MD
0-10%
Full-Time
 
Day Shift

Advancing Business Performance to a Higher Level

Canon Business Process Services, Inc. is a leading provider of managed services and technology that enable organizations to improve operational efficiency while reducing risk and cost. Experts apply quality management principles and tools such as Six Sigma® to advance performance to a higher level. The company offers services including BPO, imaging, records management, print, mail and eDiscovery, and is an IAOP Global Outsourcing 100 Leader in 2012 for the sixth consecutive year. Based in New York City, Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Parent company Canon Inc. (NYSE:CAJ) ranks third overall in U.S. patents registered in 2011 and is one of Fortune magazine's World's Most Admired Companies in 2012. Learn more at www.cbps.canon.com.


JOB DESCRIPTION:
 Oce Business Services currently has an exciting opportunity for experienced Business Services Associates. Due to growth, we are seeking NUMEROUS highly motivated, success-driven and proactive candidates that possess strong project management and process improvement experience. Previous experience working in a fast-paced Corporate environment a must.
 
YOU MUST HAVEEXCELLENT CUSTOMER SERVICE SKILLS and be TECH SAAVY!
Responsibilities:
  • Partner with business leaders and their teams to understand Business strategy, products, processes, and systems and to support the day to day operations of your department
  • Gain an understanding of key business initiatives and anticipate the future needs of their team. Based on independent knowledge and understanding, draft agendas, presentations, meeting materials as requested.
  • Collaborate with other Business Services Associates and functional areas (Travel, Finance, IT, Contract Administration, etc) to identify opportunities to streamline workflows, to prioritize key business activities and develop solutions
  • Develop and maintain strong, credible relationships across business units and deliver business results
  • Respond to changing situations and encourage and help others to do the same
  • Manage conflicting priorities and be comfortable in a fast paced environment
  • Independently resolve moderately complex problems and issues under general supervision using appropriate judgment, discretion, and knowledge
  • Manage all operational detail and issues independently-take ownership for completion
  • Assist in complex project coordination and support departmental initiatives
  • Manage complicated business calendars in Outlook
  • Maintain confidential records and files
  • Prepare agendas, presentations, handouts, and other written materials for distribution at meetings
  • Manage meetings with internal and external customers (scheduling, meeting invites, prepare agendas and collect and distribute materials for meetings, assist in writing meeting minutes, etc)
  • Manage complex travel schedules-both domestic and international. Completes expense reports

JOB REQUIREMENTS:
 
  • Minimum of 3+ years of experience working in a fast paced, Corporate environment
  • Bachelor’s degree required
  • Experience working in the pharmaceutical industry
  • Proactive and solution minded. Able to make independent and high quality decisions
  • Strong business acumen (know all aspects of the company and business including the various programs and personnel to ensure efficient operations)
  • Must be creative and innovative
  • Tech savvy, computer skills
  • Hardworking and dedicated; hands on
  • Demonstrates professional judgment
  • Familiarity with HR concepts, practices and procedures
  • Strong decision-making ability based on company policy; able to work with minimal supervision. Demonstrated skills and competencies in assessment, problem solving and practices/policies administration.
  • Ability to manage multiple projects and priorities
  • Excellent interdepartmental skills to manage interaction with all levels of internal staff and outside contacts
  • Exceptional oral and written communications skills
  • Flexible schedule and ability to work late hours if needed due to project demands
  • A high level of proficiency with the Microsoft Office suite, especially PowerPoint expertise
  • Must be able to pass a criminal background check and drug test
  • Highly organized
  • Proactive and Strategic thinker
 
We are also seeking the following traits from our applicants:
  • Curious: you must be able to get to know the company and the employee.
  • Creative: innovative and proactive, need to anticipate employee needs and be prepared for every challenge.
  • Competent: must be effective and efficient and manage a vast array of corporate departments and services.
  • Courteous; kind, understanding, even-tempered and of course diplomatic.
  • Confident; ability to make decisions and prioritize. You will have to demonstrate an intimate understanding of the company and services and gain the trust of the employee.
  • Charismatic: ability to inspire the new employee and make them believe that whatever their need or problem is, they can handle it.
 

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If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Departmentat cbps-hr-recruiter@cbps.canon.com.
 
Canon Business Process Services, Inc. is an Equal Opportunity Employer
All candidates for employment must complete this application in full.
 
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