Department Security
Category Security
Shift Any
Job Level Entry
FLSA Status Non-exempt

Security Officer

 

Description:

Job Posting:  Security Officer                            ilani                      Date Posted: 06/26/2020

Reports to:   Security Supervisor              Ridgefield, WA              Open until:    Filled

Pledge for Success: 

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests.  Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

 

Position Summary: 

Patrols casino and/or is assigned to designated rotating posts throughout each shift.

 

Primary Duties and Responsibilities:

  • Promotes superior guest service.
  • Exhibits a professional appearance, attitude, and overall demeanor.
  • Protects patrons and employees from illegal activity and in times of emergency. 
  • Safeguards money and assets transported to and from and within the gaming facility and cashier/cage departments.
  • Investigates and records all unusual occurrences and incidents within the gaming facility and maintains incident report writing. 
  • Verifies jackpot payouts and hopper re-fills. 
  • Fire command monitoring and reporting. 
  • Performs other related duties as assigned.

 

Requirements:

Minimum Qualifications:

  • Must have a desire to assist guests and treat all guests in a consistently positive manner.
  • High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
  • Proven ability to demonstrate collaborative, relationship building, welcoming and mutually respectful behaviors.
  • Must possess a valid Driver’s License.
  • Must be able to write detailed reports in a clear and concise manner. 
  • Must be able to work various shifts and flexible hours.
  • Must be able to stand and walk for long periods of time throughout an 8-hour shift.
  • Must be able to work inside and outside year around.
  • Must be willing to perform work in designated outside smoking environment.
  • Must be willing to adhere to company health and safety measures (wear appropriate PPE and practice social distancing).

    Preferred Qualifications:
  • One (1) year experience in a high-volume guest service position with exceptional service skills.