Pay Rate 11.20
Job Level Entry Level
Shift Seasonal


Entertainment Complex


This position is responsible for assisting with scheduling part time staff and other related job tasks of the Entertainment Complex Food & Beverage and Hersheypark Rides Department. The Entertainment Complex consists of HERSHEYPARK, HERSHEYPARK Stadium, HERSHEYPARK Arena, GIANT Center and Hershey Theatre. The position is part time averaging 24 hours / 3 days per week, (no more than 30 hours per week).
This position pays $11.20 per hour.
Job Functions:

  • Completing the entire scheduling process in conjunction with other office/scheduling team members, which includes; employee time off requests, schedule/shift creation, and schedule modifications for over 2000 seasonal employees and non profit volunteers
  • Responding to written, electronic and verbal inquiries relating to events, schedules, policies, and procedures
  • Handling a high volume of in-coming and out-going phone calls as well as greeting and assisting employee walk-ins
  • Counseling employees on their attendance records and applying progressive disciplinary procedures up to including termination
  • Assisting with the part time employee payroll process
  •  Filing personal and confidential records and performing other job related tasks related to the operational human resource functions of the Food & Beverage and Ride Operations departments


Basic Qualifications:
  • Must be 18 years of age or older
  • Must possess a high school diploma or have comparative education (ie GED)
  • Minimum of one (1) year of scheduling / staffing or related business supervisory experience
  • Minimum of one (1) year of experience in a professional office environment
Additional Qualifications:
  • Proficient in Microsoft Office Suite and have the ability to quickly learn other computer applications
  • Must have proven excellent verbal and written communication skills
  • Must be innovative and be self-motivated to complete tasks
  • Must be detail orientated with proven organizational skills
  • Must be able to work well in a team environment and provide regular updates on shared job assignments
  • Must have reliable, steady transportation to and from work
  • Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines
  • Must have the ability to safeguard confidential information
  • Must have the ability to work without a conflict of interest
Working Conditions:

  • Must be able to work 24 hours / 3 days per week (up to an additional 8 hours may be available during some weeks depending on business needs)
  • One weekend (Saturday and Sunday) per month and some holidays required
  • Working times are typically general business hours (9:00am-5:00pm); however, some flexibility will be needed as some shifts may occasionally start earlier or end later
  • A majority of the time will be spent working in an office environment; however, outside work in a variety of weather conditions may also be required
  • Physical requirements include standing, sitting, walking (including stairs), writing / typing and lifting up to 20 pounds
HERSHEY ENTERTAINMENT & RESORTS is an Equal Opportunity/Affirmative Action Employer