Pay Rate 7.65
Job Level Entry Level
Shift Seasonal


Entertainment Complex


This part-time position is responsible for providing our guests with exceptional customer service, following proper uniform standards, maintaining cleanliness of your work environment, and gaining knowledge of specific job duties. ZooAmerica Aides must be able to work 30-40 hours per week between May-August, with the possibility of working year round. 
The hourly pay rate is $7.65.
Job Functions:
ZooAmerica Educator Aide
  • Educator Aides may be required to do one or all of the following tasks 
  • Presenting live animal demonstrations as part of a variety of interpretive programs
  • Administering daily care and maintenance of program animals which includes routine cleaning, feeding and general husbandry of program animals, record keeping, medical treatments and daily observations
  • Assisting and implementing a variety of interpretive programs for groups of all ages, both onsite at the zoo, as well as in outreach programming
  • Assisting with all aspects of summer ZooCamp
  • Assembly of education materials in preparation for the daily activities
  • Cleaning and organization of education facilities
  • Other job related duties as assigned
ZooAmerica Naturalist Aide

Naturalist Aides may be required to do one or all of the following tasks: 

  • Manual work of a semi-skilled nature, performing a variety of operations under supervision of full-time naturalists
  • Routine cleaning of all areas including actual animals enclosures
  • Feeding and general husbandry of most animals
  • Observation and reporting to naturalists of sick animals
  • Assistance in the treating of sick animals other than dangerous or venomous species
  • Observation and reporting of maintenance needs of equipment buildings and grounds
  • Conducting lectures on zoo animals and answers guest questions
  • Perform related work as required


Basic Qualifications:
  • Must be at least 18 years of age
  • Current or past coursework in environmental education, biology or related field
  • A minimum of one (1) year experience with professional animal care or science education
  • Must possess valid driver’s license and demonstrate a satisfactory driving record

Additional Qualifications:

  • Physical strength and stamina required
  • Strong interest and/or knowledge in the natural history of North American species
  • Experience and/or strong interest in working with children on a daily basis
  • Proven organizational skills and attention to detail
  • Must be adaptable to a variety of different teaching/interpretive situations
  • Must be friendly, upbeat, and work well with other employees and be able to interact with guests
  • Must have reliable, steady transportation to and from work
  • Must be able to speak, write, and understand English
  • Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines
  • Must have the ability to safeguard confidential information
  • Ability to withstand unpleasant working conditions
  • Ability to understand, foresee and apply safety precautions applicable to the work
  • Ability to follow written and oral instructions
  • Have the ability to speak before an audience and deliver an understandable and acceptable lecture on animals
Working Conditions:
  • Must be able to work flexible hours including days, evenings, weekends, and holidays
  • Must be able to work in combination of indoor and outdoor weather conditions
  • Physical requirements include standing, bending, sitting, walking, and communicating
  • Must be able to lift a minimum of 40 lbs. independently
  • Must be comfortable climbing up an 8ft. ladder and fence
Hershey Entertainment & Resorts is an Equal Opportunity/Affirmative Employer