Pay Rate TBD
Job Level Professional
Shift Full-time
Category Professional


Corporate Services


The Infrastructure Group has two core areas of focus, Server/Enterprise Applications, and Networking. The Associate Infrastructure Analyst is required to develop an expertise in one of these core areas.  The areas of responsibility are all aspects of Information Technology Server Infrastructure, Security Technologies, Data Storage within the organization, and Networking Infrastructure and Data Interconnects. This person will aid the Infrastructure Engineers and Senior Engineers with ensuring the stability and operational aspects of the organization’s Information Technology Enterprise Systems, Applications, Virtual Environments, Databases, Server Infrastructure and both Wired and Wireless Networking.

Job Functions (Items marked with an asterisk are essential functions of this position):

  • Aid in the installation, maintenance, and administration of Microsoft Windows Server and Active Directory Environment including Group Policy, DNS, and other core Microsoft Technologies.*
  • Help administrate, maintain, and develop the company’s current networking topology and technologies, including HP and Cisco networking equipment, including wireless, and implement new and emerging strategies. This encompasses both private and public networking.*
  • Work with the lead engineers to maintain and evolve our current virtual environment currently utilizing VMWare vSphere and Citrix XenApp.*
  • Perform pro-active monitoring of Microsoft Windows Servers, VMware ESX, Security Technologies, Networking, and Infrastructure Technologies.*
  • Aid in developing and maintaining the company's HA and DR strategies. This includes platform selections, documentation, and testing.
  • Help Maintain and purchase all Data Center equipment including SAN, Servers, Networking, and enterprise support appliances such as spam filters, firewalls, logging devices, IPS/IDS.
  • Administrate the company's security systems including but not limited to, firewalls, proxies, spam filter, virus protection, and hardware monitoring.
  • Conduct research on emerging products, services, protocols, and standards that support the company’s technology initiatives.


Basic Qualifications:

  • Must have working knowledge of server, desktop, email, and security environments, including such things as Microsoft Windows Server and Workstation environments, Networking, Wireless, Lotus Domino, Anti-Spam and Anti-Spyware techniques and Security practices, or other industry-standard techniques and practices.
  • Associate’s degree - Computer Engineering, Computer Networks, Information Systems, Information Technology or 3 years of relevant work experience can be substituted for education.

Additional Qualifications:

  • High level of analytical and problem-solving abilities.
  • Ability to conduct research into new technologies and products as required.
  • Strong interpersonal and oral communication skills.
  • Highly self motivated
  • Strong organizational skills and excellent attention to detail.
  • Ability to manage multiple projects and multiple deadlines in an organized fashion

Physical Demands & Working Conditions

  • While performing the duties of this job, the employee is required to:
    • Lifting Occasional (<33%) (30lbs maximum weight)
    • Finger Dexterity Frequent (34-66%)
    • Hand/Eye Coordination Frequent (34-66%)
    • Sitting Frequent (34-66%)
    • Walking Occasional (<33%)
  • This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
  • This job regularly requires verbal communication of detailed information to others either by phone or in person.
  • Must be able to speak and read the English language.
  • Office environment with likely evening and weekend hours as well as on-call duties.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer