Job Title:   Fraud and Security Supervisor
04 / 29 / 2013
303070
Toronto
ON
CANADA
Canada

GTECH S.p.A. is a leading commercial operator and provider of technology in regulated worldwide gaming markets. It delivers best-in-class products and services, with a commitment to the highest levels of integrity, responsibility and shareholder value creation. GTECH S.p.A. operates in all continents and it employs over 8.500 individuals worldwide in 52 countries. Its offices are present in 46 countries with customers in 119 States. For more information, please visit our website at www.gtechlottery.com.

JOB DESCRIPTION:
OVERALL OBJECTIVE AND PURPOSE
 
To assume responsibility for the investigation of fraudulent, illegal, or improper activities by customers of the G2 networks, and the prevention and recovery of losses caused by such activities.
 
PRINCIPLE DUTIES AND RESPONSIBILITES
  • To proactively manage the prevention of fraudulent activity and to manage the amount and value of chargebacks due to fraud to within the required limits set by the online payment providers
  • Conduct and/or coordinate investigations into fraudulent, illegal, or improper activities that could cause losses to or claims against the Company
  • To ensure that appropriate policies and procedures are in place and implemented relating to Fraud and potential fraud, whilst also implementing and reviewing proactive processes and reports
  • Manage the exchange of information, ID documentation, and details pertaining to players on the Electoral Roll and other registers
  • Develop, review, recommend and implements policies and procedures to detect and prevent the occurrence of fraudulent, illegal, or improper activities
  • Liaise with the Operations team to balance efficiency concerns with assurance of adequate security controls.
  • Stay appraised of current laws, regulations, and common practices in the security field
  • Compile reports to keep management informed of department activities, such as the nature and status of the investigations in progress, determining recommending appropriate punitive or actions and restitution to affected customers
  • Coordinate or assist with recovery of losses due to fraudulent, illegal, or improper activities
  • Educates organization employees in other areas with regard to identifying and responding to potential or actual security violations situations
This description is a summary of principal duties and responsibilities and is not intended to include all duties which may be assigned

JOB REQUIREMENTS
REQUIREMENTS
  • A minimum of 5 years’ Fraud and Security experience within the online gaming environment is a requirement of the role
  • A track record of successful implementation of Fraud prevention with a proven track record of with improved financial performance is a must
  • Strong interpersonal and communication skills
  • The ability to think both analytically and creatively and always seek to identify solutions rather than problems
  • Sound knowledge of current laws, regulations, and common practices in the security field

We thank all applicants for their interest, however, only those selected for an interview will be contacted.
 
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