Job Code 145309
Category Player Development
Work Schedule
varies
Shift  
Status
Varied

Brighton Concierge

 

Description:

Communicate several times daily with Executive Hosts on authorization for player services Issue complimentary cards and receive authorizing signature Answer a variety of questions regarding Grand Victoria Casino and services Assist in the promotion of special events, guest functions and entertainment Assist Executive Hosts in providing quality service to the guests Answer telephone calls in a timely manner Record reservations for special events/entertainment and promotions

Requirements:

High school diploma/GED and 1 year of customer service required. Must be minimally 21 years of age. Must be able to comply with and practice Grand Victoria Casino’s Crowning Service Standards.