Help
Frequently Asked Questions
- I would like to work at one of your properties. How do I apply?
- How often does Golden Entertainment, Inc. post positions?
- The position I want to apply for isn't posted. Can I still apply?
- How can I be notified when a position I am interested in becomes available?
- May I submit a paper application and/or a paper resume?
- How many positions can I apply for at a time?
- Where do I go to apply?
- I have special needs and require assistance in completing my application. Can you help me?
- What type of information will I need to complete an application?
- I was referred by a current Team Member. Do I need to do something different?
- How do I add my resume to my application?
- What is the application process?
- Why does the application ask me for personal information (such as Social Security number and date of birth) that doesn't pertain to my employment history?
- How do I follow up on the status of my application?
- Information on my application has changed since I submitted it. Can I update my application?
- I want to log back in, but I forgot my password. What can I do?
- Are there any conditions of employment if an offer is extended?
- How can I find out how much a certain position pays?
- Is Golden Entertainment, Inc. an equal opportunity employer?
- How do I remove myself from a position I am no longer interested in?
- I accidentally withdrew my application, how can I get it reinstated?
- I currently have a relative working at your company. Can I still apply?
- Do I need former hotel/casino experience?
- Will I be considered for employment if I live out of state?
- I currently work for Golden Entertainment, Inc. and I found a position online that I would like to apply for. How should I apply?
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I would like to work at one of your properties. How do I apply? |
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We accept online applications at www.acepcareers.com. You can also apply by clicking on "Careers" at the bottom of the page on each of our property websites. |
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How often does Golden Entertainment, Inc. post positions? |
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We update our available positions online, real time, as our business needs change. It is recommended that you check the site often to review the current list of openings. |
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The position I want to apply for isn't posted. Can I still apply? |
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No. The position must be available online for you to apply. |
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How can I be notified when a position I am interested in becomes available? |
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To receive notification when a position you are interested in applying for becomes available, create a "job spy". It will routinely search the database and alert you via email of new jobs that have been opened that meet your job spy's criteria. |
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May I submit a paper application and/or a paper resume? |
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No. All applications and resumes must be submitted online. Electronic resumes may be attached to the online application. |
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How many positions can I apply for at a time? |
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You may apply for up to 3 positions at a time. At any time you may remove yourself from consideration for a position and submit your application for something else. |
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Where do I go to apply? |
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You can apply anywhere that has a computer and Internet access by visiting our website www.acepcareers.com or by clicking on "Careers" at the bottom of the page on any of our property websites. |
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I have special needs and require assistance in completing my application. Can you help me? |
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If you need a reasonable accommodation to complete the online application, please contact the Human Resources Department at (702) 380-7688. |
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What type of information will I need to complete an application? |
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You will need your previous employment history dating back 10 years, your education history, and at least 3 references who are not former employers or relatives. You will also need to make note of your username and password, as you will need both if you choose to log into your account again in the future. |
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I was referred by a current Team member. Do I need to do something different? |
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When completing your application, select "Team member referral" under referral source, and then enter the current Team member's name. |
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How do I add my resume to my application? |
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During the process of creating your online application, you will be prompted to upload a resume. Enter a title for the resume in the description field. Click the browse button and locate your resume on your computer. Click the upload button. Click the continue button when finished. You can also add a resume at a later date. Log back into your account and click on view application. Click on attachments. |
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What is the application process? |
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The process starts once you've completed an online application for any open position(s). The application will be reviewed, and if you meet the minimum qualifications and there is an interest from the hiring manager, you will be contacted by the department to be scheduled for an interview. |
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Why does the application ask me for personal information (such as Social Security number and date of birth) that doesn't pertain to my employment history? |
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This information is collected for background check purposes only. If selected for a position, that information and the release signed during the application are used to conduct a pre-employment background check. Hiring managers do not have access to this information and it is not used in considering someone for a position. |
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How do I follow up on the status of my application? |
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Due to the high volume of applications, Human Resources will not be able to answer questions regarding the current status of an application during the review and interview process. You can, however, log into your account and check on the status of the position(s) you applied for by clicking on "what jobs have I applied for on this site?" |
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Information on my application has changed since I submitted it. Can I update my application? |
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You can update your application anytime by logging back into your account. Select "view application" and then click on the section(s) that you would like to update. |
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I want to log back in, but I forgot my password. What can I do? |
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In the "My Account" section, click on "forgot your password" to the right of the Password box. You will be prompted to enter the user name you chose when you originally created your account. You will then be prompted to answer the security questions you selected when you created your account. Once complete, you will be asked to enter a new password and to also confirm the new password. If you do not remember the user name you chose when creating your account, you will need to visit the Human Resources office at any of our properties, with your picture ID. |
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Are there any conditions of employment if an offer is extended? |
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All offers of employment are contingent upon (but not limited to) the following: successfully passing a pre-employment drug test and background check, verification of right to work in the United States, and obtaining and maintaining all work cards as required by the company. |
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How can I find out how much a certain position pays? |
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Golden Entertainment, Inc. offers competitive pay rates and benefits. Pay ranges are specific to each position and are discussed during the interview process. |
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Is Golden Entertainment, Inc. an equal opportunity employer? |
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Yes |
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How do I remove myself from a position I am no longer interested in? |
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You can remove a position you have applied for by logging into your profile and clicking on "what jobs have I applied for on this site?" There is a "Delete" button located on the right of each position. After withdrawing from a position, you will be removed and the Hiring Manager will no longer be able to review your application for that position. |
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I accidentally withdrew my application, how can I get it reinstated? |
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If you withdraw your application by mistake, you will need to contact the Human Resources Department at (702) 380-7688 |
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I currently have a relative working at your company. Can I still apply? |
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Yes. You are still able to apply. However, you are required to disclose this information on your job application and during your interview to ensure there is no conflict of interest. If there is a situation where a conflict of interest occurs, your case will be examined and appropriate approvals may be necessary. |
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Do I need former hotel/casino experience? |
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It depends on the position you are considering placing an application for. There are several positions that have qualifications that utilize crossover skills from other industries, and there are some positions that are very hotel/casino specific. The job description shown for each job will tell you the specific job responsibilities and requirements for that position. We encourage you to submit an application for positions that best fit your current field of qualifications. |
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Will I be considered for employment if I live out of state? |
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Yes. However, please be aware that you may be required to visit our offices several times throughout the employment process. In general, we do not offer travel and relocation assistance. |
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I currently work for Golden Entertainment, Inc. and I found a position online that I would like to apply for. How should I apply? |
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Current Team members will also need to apply online for an open position. Please note that Team members may not be employed in more than one position within the company at the same time. |