City
Flintstone
State
MD
Shift
All
Type of Shift
Part Time
Department
Hotel Ops (excluding Housekeeping & EVS)

Bellman/Doorman

Rocky Gap (Flintstone, MD)

Description:

SUMMARY:

Responsible for the safe operation and transport of vehicles on property in accordance with established policies, procedures, and controls.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Assists guests promptly and courteously with arrivals and departures.
  • Presents a clean, neat and well-groomed appearance.
  • Retrieves, stores and delivers guest luggage and packages
  • Monitors the entrances and parking lots to maximize the guest flow and overall property ambiance.
  • Opens doors and greets guest with a genuine smile, makes eye contact and provides a welcoming/farewell statement.
  • Ensures a maximum level of guest service and satisfaction is achieved and maintained.
  • Explains the amenities of the guest room as well as the features of the resort while functioning as a Bellman.
  • Maintains a working knowledge of the facilities, as well as special events on property, in order to advise guests and fellow employees of same, whenever possible.
  • Transports guests to and from their cars when needed.
  • Uses a company vehicle to transport team members and guests throughout the region as needed.

Requirements:

QUALIFICATION REQUIREMENTS:

            To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

            EDUCATION and/or EXPERIENCE:

            High school diploma or general education degree (GED) preferred.

            SPECIAL QUALIFICATIONS:

Must possess a valid US driver’s license (provisional license are unacceptable) as well as a good driving record.  Physical endurance and stamina, as well as effective communication skills required.

This position does not require a Gaming License.

This position requires candidates to lift up to 50 LBS and push carts with 100 LBS.