City
Laughlin
State
NV
Shift
Varies
Type of Shift
Full Time
Department
Security

Security Officer - EMT

Edgewater (Laughlin, NV)

Description:

Summary:

Monitor and patrol assigned areas to provide a safe environment for guests, team members, the company and their property. Care for sick and/or injured team members or guests as needed until medical personnel arrive. Provide outstanding service to our guests with questions and/or concerns.

 

Essential Functions and Responsibilities:

  • Provide protection for guests and team members
  • Guard all transfers of moneys and tokens on the casino floor and transport hopper fills, chip fills and credits
  • Interact with guests and team members in a professional manner and interact with local law enforcement agencies as required
  • Assist local law enforcement and ambulatory/paramedical agencies as required
  • Routinely patrol assigned areas while providing guest assistance, being alert for suspicious circumstances or individuals, gaming violations, possible theft, safety hazards or related concerns, medical emergencies
  • Respond to reports of guest and/or team member injury or illness
  • Complete Incident Reports when a guest or team member sustains an injury
  • Maintain oxygen cylinders and first-aid equipment
  • Preserve the scene of criminal activity for investigators and outside agencies
  • Secure the operations office during in-custody situations
  • Perform all duties in accordance with Golden Entertainment Security Department policies and procedures
  • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
  • Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
  • Perform other duties as assigned

Requirements:

Qualifications

  • Minimum one year of law enforcement, military or EMT experience highly preferred
  • Proven experience using sound judgment and making appropriate decisions during challenging situations and/or interacting with challenging patrons
  • Must maintain a current BASIC EMERGENCY MEDICAL TECHNICIAN certification with the State of Nevada, Southern Nevada Health District Emergency Medical Services
  • Proven experience providing high level of guest service
  • Excellent guest service skills
  • Working knowledge of Microsoft operating system and applications preferred
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals and ability to write routine reports and correspondence
  • Able to attend and successfully complete all quarterly firearms training and annual security recertification training
  • Compliance with all mandatory training courses and certifications on an annual basis (i.e. Sexual Harassment, New Leader Orientation, Active Shooter, AVADE, etc.)
  • Must be at least 21 years of age
  • High School Diploma or equivalent
  • Must be able to communicate effectively in English, both written and verbal
  • Obtain and maintain all work cards as required by the company
  • Verify right to work in the United States

 

Work Cards

  • Nevada Gaming
  • Alcohol Awareness
  • Nevada Driver’s License
  • DMV Printout
  • CPR and First Aid

 

Physical Requirements

  • Ability to work for continuous time periods in extreme heat and cold
  • Regularly walk, stand, stoop or sit at a desk or table
  • Ability to jog or run as situations dictate
  • Ability to occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs.
  • Speech, literacy, hearing and vision (critical)
  • Ability to ascend or descend ladders, scaffolding and ramps
  • Ability to distinguish shades of color
  • Work for sustained periods of time maintaining concentrated attention to detail
  • Communicate via radios

 

Work Environment Potential Conditions

  • Indoor and outdoor
  • Smoky and noisy

 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.