Type of Shift
Finance & Accounting

Cage & Club Supervisor

Rocky Gap (Flintstone, MD)


Responsible for assisting the Cage/Club management team in ensuring that all accounting activities in the Cage/Credit Division of the Finance Department are performed accurately and efficiently, in accordance with all applicable laws, rules and regulations of the Gaming Commission, Federal and State Tax Commissions, and established policies, procedures and controls.  Responsible for overseeing Players’ Club functions.

  • Access funds and ensures prompt distribution to appropriate areas of property.
  • Assists Cage and Club Manager with the development and implementation of departmental policies and procedures, which enable the Cage Club Division of the Finance Department to function more effectively.
  • Maintains adequate staffing levels in the Cage Club Division of the Finance Department, by training, scheduling, evaluating, assisting with career development, and disciplining employees as needed.
  • Ensures the integrity of all financial and customer data produced by employees under his/her span of control.
  • Monitors all financial and data activities on property, which relate to Cage/Club, to ensure that all applicable laws, rules, regulations and controls of the business enterprise, the Federal and State Tax Commissions, and the Gaming Commission are enforced throughout the property.
  • Assists with the coordination of audits relating to bank boards, guest deposits and rotation logs.
  • Assists the Cage/Club employees in understanding the complexities of certain responsibilities within the department.
  • Ensures a maximum level of property-wide service and satisfaction, with respect to the Cage/Club Division of the Finance Department, is achieved and maintained.
  • Facilitates the flow of information throughout the property, by organizing and presiding over regularly scheduled meetings with all employees under his/her span of control.
  • Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
  • Brings concerns and/or problems and unusual guest activities to the attention of the Cage/Club Manager.
  • Promotes positive guest relations through prompt, courteous and efficient service.
  • Strictly adheres to all policies/regulations regarding guest privacy and confidentiality.

Promotes the following within the department and among all employees:

  • Creates an atmosphere of fun for all casino guests.
  • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
  • Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
  • Retains employees through involvement in employee training and development.
  • Explains why we do things, in advance of doing them.




High school diploma or general education degree (GED) required.  Some college courses in banking and finance or related area preferred.


 Minimum of one (1) year experience in Casino credit operations or related area preferred.  Must possess excellent communication, organizational, and analytical skills. Must be extremely numbers-oriented. Must be able to master the casino’s slot accounting and player tracking system.

A Principal License will be obtained if hired for position.