City
Las Vegas
State
NV
Shift
Day
Type of Shift
Full Time
Department
Hotel & Convention Sales

Conference and Meeting Sales Mgr

Stratosphere Casino Hotel & Tower

Description:

Summary:

Provide account management for new and existing accounts and work with other sales team members to meet and exceed monthly/quarterly/annual revenue goals. Identify and pursue prospective group meeting and conference business from free market information, as well as information from purchased lead sources, analyzing historical and other statistical information (market segment, account mix goals), participate in conducting customer interviews and preparing customer call analysis reports.

 

 

Essential Functions and Responsibilities:

  • Solicit group conference/meeting/city-wide business directly and jointly with others through the preparation, execution and completion of Action Plans
  • Maintain, prospect, independently solicit and book group business
  • Develop, create and maintain customer relationships to achieve optimum market share
  • Utilize the Hotel’s Delphi and LMS systems
  • Manage the Hotel’s RFP process/rate negotiations according to rate structure and guidelines laid out
  • Maintain product knowledge at all times including all relevant rate structures and promotional offers
  • Plan and execute sales trips in line with the Sales Plan, both locally, nationally and internationally
  • Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up and executing contracts; sign for the hotel and obtain customer signature to close the transaction
  • Upon closing, coordinate and follow-up with other hotel departments to ensure delivery of superior guest services
  • Prepare weekly, monthly, quarterly and annual reports are required by procedural guidelines
  • As directed, compile and input market intelligence information into the Sales Information Management System
  • As directed, participate in tradeshows, conventions and promotional events within the hotel, the industry and customer organizations
  • Achieve established room night and revenue goals as outlined by the agreed upon goals
  • Provide outstanding customer service in a timely manner to both guests and fellow team members

Perform other duties as assigned

Requirements:

Qualifications

  • Minimum 2 years’ previous experience performing same or similar job duties, preferably within a gaming property
  • Well versed in prospecting, rate and contract negotiating, business planning and telephone sales
  • Ability to multi-task effectively
  • Outstanding attention to detail
  • Proven experience exhibiting strong selling and negotiation skills
  • Comfortable using Microsoft Word and Excel
  • Previous experience using Delphi and LMS systems
  • At least 21 years of age
  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Ability to communicate effectively in English, both written and verbal
  • Obtain and maintain all work cards as required by the company
  • Verify right to work in the United States

 

Work Cards

  •   N/A

 

Physical Requirements

  • Occasionally push/pull up to 25 lbs.
  • Occasionally lift and/or carry up to 20 lbs. at floor, knee, waist, and/or chest levels
  • Frequently bend, reach, climb, squat, kneel, sit, and stand
  • Constant use of hearing and vision

 

Work Environment Potential Conditions

  • Indoor
  • Smoky
  • Extreme heights
  • Flashing lights

 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.