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Job Title:   CAR WASH SALES ASSOCIATE 7002
FL Jacksonville 7059 Collins Crossing
CWCSR

JOB DESCRIPTION:

Dear Applicant:

Thank you for your interest in employment opportunities GATE Express Carwash!  We offer a great benefit package including:  401-K Plan, Tuition Reimbursement, Medical, Dental & Vision Insurance, Short term & Long term Disability, Employee Assistance Program, Vacation Days and One Free Car Wash per Week!

PRIMARY PURPOSE OF POSITION:

This position is to ensure Customer Service is Priority # 1 for Express Wash Operations by providing a safe, and friendly experience to our guests

ESSENTIAL FUNCTIONS:

  • Provide customer service that exceeds expectations
  • Check every vehicle before it enters the wash tunnel to ensure that the vehicle does not have any visible safety issues
  • Facilitate the speedy processing of vehicles by following the correct procedure for every vehicle through the car wash
  • Guide on guests using distinctive and clear hand signals in accordance with established procedures
  • Maintain eye Contact and Smile
  • Guest’s questions are answered correctly, quickly, and in a friendly manner
  • Review the loading sign instructions with every guest
  • Give the guest a “thumbs up” when their vehicle is placed correctly and ready to start the wash process
  • Continually clean all areas of the car wash between guiding vehicles onto the conveyor

OPERATION AND MAINTENANCE

  • Learn to perform every function at the car wash
  • Learn to operate Express Wash Kiosk, Credit Card machines and POS
  • Continually learn how to maintain and repair car wash equipment
  • Perform preventative maintenance on car wash equipment
  • Perform minor repairs as trained and directed
  • Perform all detail services as trained and directed
  • Know store merchandising

GENERAL HOUSEKEEPING and MAINTENANCE:

    In-Store

  • Stock, clean mop and wax (using strong chemical cleaning compounds), dust, sweep and organize
  • Clean restrooms, floors, windows, and storage rooms

   Exterior

  • Stock Supplies, empty trash cans, maintain landscape free of litter, maintain driveway clean and free of spots

 Additional Maintenance 

                        

  • Change light bulbs, place towels in dispensers, change paper and ink cartridges in registers
  • Understanding and ability to comply with company policies and procedures, including procedures relating to robbery, and the safe/proper handling of chemicals
  • Performance of additional or different functions to those described above at the discretion of the company and depending on the location

 Physical Abilities Required for Performance of Essential Functions

  • Bending, kneeling, reaching (including overhead) and stooping while performing maintenance and housekeeping, including, but not limited to the following:
  • Mopping and cleaning the restrooms, installing restroom towels, wiping down sinks and other porcelain and washing windows (this may require the climbing of a ladder and /or extensive reaching)
  • Lifting light to heavy loads; up to 50 lbs.
  • Adequate strength, balance and coordination to perform essential functions
  • Endurance of temperature changes experienced while cleaning outside areas
  • Standing for extended periods, possibly several consecutive hours

ATTITUDE and CO-EMPLOYEE RELATIONSHIPS

  • Employee attitude and relationships with co-workers are critical and must by demonstrated by all, and among others
  • Greeting all retail customers with a friendly smile, assisting guests in a friendly and helpful manner, and thanking customers for their business; asking them to please come back
  • Smile and maintain a clean appearance wearing the company uniform as per the dress and grooming standards
  • Wear safety glasses
  • Good Personal hygiene
  • Punctual arrival at work every day
  • Good attendance record
  • Work in a team environment
  • Be responsible and accountable                                                                                                                                                          

KNOWLEDGE & SKILL REQUIREMENTS:

  • High School Diploma or GED
  • Basic reading, writing and math skills
  • Valid driver’s license, safe driving record and proof of insurance.
  • Computer skills
  • Strong organizational skills
  • Must be detailed oriented
  • Capable of working indoors, outdoors
  • Standing for extended periods of time, possibly several consecutive hours                                                                                       
  • Good working relationships with fellow employees
  • Ability to work various hours, weekends, and holidays

SUPERVISION OF PERSONNEL:

None


JOB REQUIREMENTS:

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

            Activities:        Sitting – 5%    Walking/Standing – 95%

            Lifting:            Must be able to lift up to 50 lbs.

            Vision:             Working on computer screen.

Mental Demands:        Problem solve and meet deadlines.

Environment:              Outside work with exposure to excessive cold and heat.

 

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