Location
Nocatee 2545 Palm Valley Road Ponte Vedra, FL 3208
Employment Status

CAR WASH SALES ASSOCIATE 7001

 

Description:

PRIMARY PURPOSE OF POSITION:

 

This position is to ensure Customer Service is Priority # 1 for Express Wash Operations by providing a safe, and friendly experience to our guests.

 

 

ESSENTIAL FUNCTIONS:

 

  • Provide customer service that exceeds expectations
  • Check every vehicle before it enters the wash tunnel to ensure that the vehicle does not have any visible safety issues
  • Facilitate the speedy processing of vehicles by following the correct procedure for every vehicle through the car wash
  • Guide on guests using distinctive and clear hand signals in accordance with established procedures
  • Maintain eye Contact and Smile
  • Guest’s questions are answered correctly, quickly, and in a friendly manner
  • Review the loading sign instructions with every guest
  • Give the guest a “thumbs up” when their vehicle is placed correctly and ready to start the wash process
  • Continually clean all areas of the car wash between guiding vehicles onto the conveyor

 

OPERATION AND MAINTENANCE

 

  • Learn to perform every function at the car wash
  • Learn to operate Express Wash Kiosk, Credit Card machines and POS
  • Continually learn how to maintain and repair car wash equipment
  • Perform preventative maintenance on car wash equipment
  • Perform minor repairs as trained and directed
  • Perform all detail services as trained and directed
  • Know store merchandising

 

 

GENERAL HOUSEKEEPING and MAINTENANCE:

 

  1. In-Store

     

  • Stock, clean mop and wax (using strong chemical cleaning compounds), dust, sweep and organize
  • Clean restrooms, floors, windows, and storage rooms

 

  1. Exterior

     

  • Stock Supplies, empty trash cans, maintain landscape free of litter, maintain driveway clean and free of spots

 

  1. Additional Maintenance 

                                                                                                                                                                                 

  • Change light bulbs, place towels in dispensers, change paper and ink cartridges in registers
  • Understanding and ability to comply with company policies and procedures, including procedures relating to robbery, and the safe/proper handling of chemicals
  • Performance of additional or different functions to those described above at the discretion of the company and depending on the location

 

 

  1. Physical Abilities Required for Performance of Essential Functions

     

  • Bending, kneeling, reaching (including overhead) and stooping while performing maintenance and housekeeping, including, but not limited to the following:

 

  • Mopping and cleaning the restrooms, installing restroom towels, wiping down sinks and other porcelain and washing windows (this may require the climbing of a ladder and /or extensive reaching)
  • Lifting light to heavy loads; up to 50 lbs.
  • Adequate strength, balance and coordination to perform essential functions
  • Endurance of temperature changes experienced while cleaning outside areas
  • Standing for extended periods, possibly several consecutive hours

     

     

    ATTITUDE and CO-EMPLOYEE RELATIONSHIPS

     

  • Employee attitude and relationships with co-workers are critical and must by demonstrated by all, and among others

 

  • Greeting all retail customers with a friendly smile, assisting guests in a friendly and helpful manner, and thanking customers for their business; asking them to please come back
  • Smile and maintain a clean appearance wearing the company uniform as per the dress and grooming standards
  • Wear safety glasses
  • Good Personal hygiene
  • Punctual arrival at work every day
  • Good attendance record
  • Work in a team environment
  • Be responsible and accountable

Requirements:

KNOWLEDGE & SKILL REQUIREMENTS:

 

  • High School Diploma or GED
  • Basic reading, writing and math skills
  • Valid driver’s license, safe driving record and proof of insurance
  • Computer skills
  • Strong organizational skills
  • Must be detailed oriented
  • Capable of working indoors, outdoors
  • Standing for extended periods of time, possibly several consecutive hours                                                                                       
  • Good working relationships with fellow employees
  • Ability to work various hours, weekends, and holidays

 

 

SUPERVISION OF PERSONNEL:

None

 

 

 

PHYSICAL/MENTAL/ENVIRONMENTAL:

 

Physical Demands:

 

            Activities:        Sitting – 5%    Walking/Standing – 95%

           

            Lifting:            Must be able to lift up to 50 lbs.

 

            Vision:             Working on computer screen

 

Mental Demands:        Problem solve and meet deadlines

 

Environment:              Outside work with exposure to excessive cold and heat