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Job Title:   WOTC QA Specialist

First Advantage Corporation combines industry expertise with information to create products and services that organizations worldwide use to make smarter business decisions. We are a leading provider of employment background verifications, applicant tracking systems, occupational health services, recruiting solutions, skills and behavioral assessments, employment related tax consulting services, and e-discovery services. We are proven experts in the areas where we work and are passionate about helping our clients succeed.
Together we have the opportunity to drive innovation, cultivate insights and build unique solutions for our clients. We take pride in our workforce and believe in cultivating an atmosphere that supports and values our greatest asset: talent.
The primary responsibilities of a Processing Specialist will be to verify accuracy and update information in system, process outgoing mail to the states and copy documentation for FADV files. 

  • Update incoming mail in our data base
  • Work a minimum of 28 records per hour 
  • Maintain an error rate of less than 2% on all records worked
  •  Copy all processed paperwork for FADV files.
  • Provide clients with polite, friendly service and speak in a professional manner at all times.
  • Prepare and send mail out to states.
  • Adhere to all productivity standards.
  • Stay informed of all policy and procedural changes as they occur
  • Inform Supervisor of any problems or concerns as they arise
  • Maintain open lines of communication with all co-workers and management staff
  • Remain flexible for sudden and/or short term changes



  • Good Knowledge of the WOTC/WTW programs
  • Data entry skills
  • Microsoft Office skills
  • Good verbal and written communication skills
  • Ability to work well independently and as a team member
  • Ability to be detail oriented and utilize all resources as provided

First Advantage offers an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.  First Advantage is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.  Please apply on our website for consideration.


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