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Job Title:   *W2 Roaming Adjuster

Summary Description:

Investigate and evaluate property claims for clients pursuant to client and company direction. Must provide timely, accurate, fair, and professional service to all clients and insured parties, while maintaining a high production level.

Duties and Responsibilities:
  • Investigate and evaluate claims
    • Examine claims forms, policies and endorsements, client instructions, company instructions, and other documents to determine applicability to claims assigned.
    • Physically inspect property for physical damages.
    • Interview insured parties, claimants and witnesses as required.
    • Request and obtain necessary information and documentation from third parties and official agencies.
    • Create reports documenting information necessary for client evaluation and settlement of claims.
    • Prepare accurate estimate utilizing client-directed estimating system.
    • Where directed, negotiate with contractors, adjusters, or other parties
    • Advise clients of anticipated loss reserves.
    • Complete assignments in a timely and accurate manner.
  • Quickly and accurately respond to client questions and requests.
  • Create and send professional correspondence to involved parties as required by clients.
  • Maintain professional and technical knowledge through continuing education.
  • Ability to meet with clients and insured parties outside of normal business hours.
  • Utilize technology to assist and streamline claims processing.
  • Manage requirements and expectations of multiple clients simultaneously while handling a full claim load.
  • Maintain expected claim volume.
  • Perform other duties as required.

Essential Functions and Requirements:
  • Ability to obtain and maintain required state licenses and industry certifications required.
  • Valid driver’s license.
  • Mechanically sound and reliable vehicle capable of carrying necessary equipment.
  • Appropriate insurance for vehicle.
  • Able to lift a minimum of 50 lbs.
  • Able to traverse ladders, roofs, and damaged property.
  • Able to engage in frequent lifting, stooping, kneeling, and bending.
  • Typically inspect and report on three to five losses per day requiring travel by car between locations.
  • Strong computer skills, including Microsoft Office.
  • Experience with estimating platforms (Xactimate, Symbility/MSB).
  • Must be able to work independently, be self-motivated, and multi-task.
  • Excellent business writing skills, including attention to detail.
  • Excellent time management and organizational skills.
  • Must be able to work remotely with minimal supervision.

Education and Experience:
  • College degree or equivalent experience preferred.
  • Prefer three to five years previously field property claims experience.
  • Additional insurance-related certifications and plus (NFIP, CPCU, AIC, ARM, etc.)

Additionally, in order to handle claims for Eagle, you will be required to take a drug test and go through our criminal background check process.
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If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.
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Eagle Adjusting Services ~ PO Box 1140, Noblesville, IN 46061 ~ Toll Free: 877-839-8152 or Fax: 877-839-8151 

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