Beverage Server
River Rock Casino
02 / 22 / 2013

Job Description

JOB SUMMARY: Responsible for providing friendly beverage service to all customers in an efficient, courteous and professional manner, displaying a high standard of guest service. JOB RESPONSIBILITIES: 1. Performs necessary tasks to serve guests (i.e. greeting guests, taking and filling all food and beverage orders.). 2. Acts as a resource for beverage patrons on types of beverages available. 3. Coordinates with bartenders when placing and retrieving beverage orders. 4. Makes coffee as needed. 5. Adds ice and changes soft drink containers. 6. Maintains a neat and clean service area. 7. Acts immediately on all customer comments to ensure that corrections are made. 8. Acts as a role model and always presents oneself as a credit to River Rock Casino and encourages others to do the same. 9. Meets the attendance guidelines of the job and adheres to regulatory, department and company policies and procedures. 10. Attends all required meetings and training. 11. Performs additional duties as assigned.

Job Requirements

QUALIFICATIONS: 1. High School Diploma or GED preferred. 2. Previous F&B experience preferred 3. Must possess a pleasant personality 4. Must be able to lift 25lbs., carry service trays 5. Must be able to read, write, speak and understand English 6. Must be able to get along with co-workers and work as a team 7. Must be able to work flexible schedules including holidays and weekends 8. Must present a well-groomed appearance. PHYSICAL, INTELLECTUAL AND ENVIRONMENTAL CONDITIONS: 1. Must be able to tolerate areas with high temperatures. 2. Must be able to bend, stoop, reach, crouch, kneel, push and pull. 3. Must be able to stand on feet for full duration of scheduled shift. 4. Must be fast and be able to work in stressful situations 5. Must be able to respond to visual and aural cues. 6. Must be able to tolerate areas containing secondary smoke.
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