Employment Status



Job Description:

  • Oversees the slot operation on a day-to-day basis.
  • Repair shuffle machines and table game malfunctions.
  • Investigates slot variances, identifies possible causes for reported variances.
  • Evaluates the investigation of all slot cheating attempts, percentage malfunctions and substandard equipment within the casino operations area. 
  • Analyzes and evaluates new gaming equipment on the market and submits proper reports for the purchase of new equipment. 
  • Maintains and updates the slot files in our slot data system to ensure all changes made to any slot machine on the floor is accurate.
  • Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino – Des Plaines ICS.
  • Frequent walking, standing, kneeling, twisting, bending and lifting.
  • Other duties as may be assigned.

Job Requirements:

  • High school diploma or general education degree (GED).
  • Two (2) to three (3) years gaming operations experience, preferably in gaming tech position.
  • Comfort with repetitive transactions.
  • Ability to communicate with Team members and guests.
  • Ability to successfully fulfill the pre-employment process.
  • Ability to work flexible shifts and days of the week including holidays.
  • Ability to obtain and maintain all necessary licensing.
  • Frequent walking, standing, kneeling, twisting, bending and lifting.