Shift
Variable
Category
Valet
Employment Status
Variable

Valet Attendant

 

Job Description:

·         This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty
·         Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by an Rivers Casino entity or by a guest of Rivers Casino.
·         Greet the guest with positive body manner, friendly demeanor in accordance with the 5-10 rule; open hotel doors for guests during slow periods.
·         Adheres to the guidelines of Rivers Casino parking and retrieval procedures.
·         Explain to guests Rivers Casino parking and retrieval procedure to ensure guest satisfaction.
·         Must be able to sprint to/from vehicles.
·         Must strive to answer the valet phone within 3 rings and maintain professional telephone etiquette.
·         Maintain proper storage and labeling of guest keys and tags.
·         Keep the valet area and front of hotel entrance neat and free of trash.
·         Maintain appropriate logbook or records during shift.
·         Ability to share or divide attention among several ongoing activities, projects or assignments.
·         Hand out valet tickets and perform damage inspections of all vehicles before parked.
·         Hang coats and tag luggage for guests.
  • Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
  • Must be able to work flexible hours including evenings, weekends, and holidays
  • All other duties as assigned

Job Requirements:

  • Excellent verbal and written communications skills.
  • Must know and abide by all applicable federal DOT, state, and local driving regulations.
  • Must be at least 18 years of age.
  • Able to drive a manual or standard shift transmission.
  • Ability to communicate with Team members and guests
  • Ability to be a TEAM player
  • Ability to successfully fulfill the pre-employment process
  • Ability to work flexible shifts and days of the week including holidays
  • Ability to obtain and maintain all necessary licensing